Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84552 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 9, 2016 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Durnell McNeil was great. He did not tey to upcharge (which I was sure would happen) was quick, did a great job.

Report a concern   September 9, 2016 — Rated 10 out of 10 by C.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Less toxic impact

Report a concern   September 9, 2016 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet always looks so clean!

Report a concern   September 9, 2016 — Rated 10 out of 10 by P.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

stains, smells are gone

Report a concern   September 9, 2016 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, friendly & speedy service.

Report a concern   September 9, 2016 — Rated 10 out of 10 by N.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was super friendly and very professional!

Report a concern   September 9, 2016 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great! We love the no harsh chemicals and our cream sofa looks like new.

Report a concern   September 9, 2016 — Rated 3 out of 10 by J.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Loved the techs but look up my order and read comments. When I made the spot I asked the girl to please make note of the quote because I was overcharged last appt. Tech arrived and said the hallway was longer than quoted and charged extra for extra steps. Went from $324 quote to $430.

Report a concern   September 9, 2016 — Rated 10 out of 10 by Z.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no chemicals used and the gentleman that came over had excellent customer service. thank you!

Report a concern   September 9, 2016 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value for service

Report a concern   September 9, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done
Worked hard to remove stains on tile grout

Report a concern   September 8, 2016 — Rated 10 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nontoxic and we've used you guys many times and have had no complaints.

Report a concern   September 8, 2016 — Rated 9 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Earth friendly

Report a concern   September 8, 2016 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

arrived when you said you would be here. David was excellent, would say ask for him.

Report a concern   September 8, 2016 — Rated 9 out of 10 by Randall Harris Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician Josh was not a high-pressure salesman. but a professional courteous young man. I would like to request him for all my future services.
Your booking department needs a little work as I requested 8am appt. but was dismayed to find out it was a 1-3.

Report a concern   September 8, 2016 — Rated 9 out of 10 by E.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job cleaning carpets. Very thorough.

Report a concern   September 8, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every time we use you all the cleaning service and customer service is outstanding. I always come back!!

Report a concern   September 8, 2016 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor

Report a concern   September 8, 2016 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look like new and they are 18 years old. The products dry fast and work well

Report a concern   September 8, 2016 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Service technician went above and beyond my expectation in explaining the process, and above all getting every stain out of the carpet at my daughter's house. The carpet and tiles have never looked better!. Also is a comfort to know that no bad chemicals were used. We always use your service.
Thanks for a Wonderful Job.

Report a concern   September 8, 2016 — Rated 9 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez

Report a concern   September 8, 2016 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT SERVICE...WONDERFUL JOB BY YOUR STAFF MEMBER PAUL!!

Report a concern   September 8, 2016 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service does not leave detergent residue in the carpet and it literally stays cleaner longer. I have gotten the "free" carpet cleaning by the companies that my apartment uses, and it looked dirty again 20 days later. My six-year old apartment carpet looks almost brand new again. The technician did a very good job. Thanks, Zerorez!!

Report a concern   September 8, 2016 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fabulous

Report a concern   September 8, 2016 — Rated 8 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did not get confirmation before the appointment what my service window was. I had to call to get it.

Report a concern   September 8, 2016 — Rated 10 out of 10 by T.K.V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

People and service offered

Report a concern   September 7, 2016 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert and Brandon were very nice and did an excellent job. Our carpet looks much better & smells fresh.
Thank you.

Report a concern   September 7, 2016 — Rated 9 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and seemed to care about his job.

Report a concern   September 7, 2016 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality and price

Report a concern   September 7, 2016 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great.


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