What our clients think of us!

Very helpful, only thing I didn't like he fidnt know how to get the deep or hard spots out, other than that he did a great job

The technician was polite. He took the time to make sure he understood exactly what he was going to do. From there, he told me how he was going to do it and how much it would cost. The cleaning turned out great and I am so glad that the first technician told me about the tile cleaning. My tile looks fantastic!

Make sure the technicians take their time to catch ALL surfaces. My wife had to point out a couple areas that had been missed

The service rep.was prompt and professional,responses to what I needed,explained what he going to do and did a excellent job.Very pleased.Would highly recommend. Thanks Zerorez!

Darwin was great and very respectful, I failed to tip him :(

Zerorez is EXPENSIVE. The gentleman did an outstanding job and the carpets look great but the cleaning is very expensive

Great techs and clean tile

Jimmy was great and did the best carpet cleaning we have ever had!

Tyler was excellent and went above and beyond with his customer service

very affordable and good service, come at appointed times, etc.

I wasn't disappointed really but feel that my carpets look the same and it was more expensive than other companies. The rug cleaning prices are more than double Dalworth. I feel like the hype about your water doesn't really clean any better than normal carpet cleaners.

I paid for the flash service to get rid of pet odor in my daughters room. The pet odor is still there. I waited to make sure that the carpet was completely dry but it is still strong enough that the odor hits you when you walk in the room.

I like the way you know what you are talking about in regards to cleaning. My furniture looks great and we added on a rug cleaning and that went really well too.

Very knowledgeable and friendly technician. The carpets look great.

great service, timely arrival, carpets look great!

Fabian was professional and courteous. I added a tile cleaning area. He accommodated without hesitation.

Friendly, knowledgeable, and efficient staff: in person and on the phone. Joseph completed the job in the time frame he gave us, cleaned up after - no complaints at all!!

Personable technician, thorough job, explained the process.

Empowered water

products are "green" and safe.

Return phone calls!

Great service! Josh did a great job.

David did an exceptional job. He was on time, friendly, courteous, and listened to our needs and preferences. He had great suggestions and gave us clear and constructive options. I couldn't be more pleased with his work.
My only constructive insight is for the lady who called to tell us our time window. Realize that we are in the middle of doing something else. Say hello and give people a minute to get on your page. She was very clear, but brutally short. And she called on the house phone when I specified to use my cell number, so I was startled to get that call on that line.
Once again, David did an outstanding job.

You make things clean

I responded to the invoice email. However, the technician was very impersonal, did not clean the 100 sf of tile as promised and did not give me the gift card as promised by the sales person when cleaning was offered.

The customer service from Zerorez is impeccable. The were able to fit us in on a busy Saturday and the technician came out right on time.

First off, the technician was wonderful. He really took the time to explain the processes and what he was going to do. He was very pleasant and a great representative of your company. Our job cost us $1370 and I am disappointed that many stains remain, or seem to be worse after the cleaning. There were some soiled spots due to our dogs and you could smell the urine smell, after the cleaning, the spots remain and the smell seems worse.

You man was very engaging.

Great service and the carpets always look and smell nice.
Quick.

Quality, professionalism, and they always come back if something gets missed.