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based on 84552 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Timely and efficient. Carpets feel very soft.
promptness, price, quality of work
All good! Very professional great job!
The technician did a great job and was able to answer my questions clearly.
I tried to send my reason earlier don't know if it went but will never use or recommend this company again. Sorry I listened to the great reviews on radio. Do not call the number on file of Phone number removed. In sure we won't get any refund because I doubt you guarantee the work since it is terrible. My number is Phone number removed
The grout cleaner/sealant left such a white build up along baseboards and in corners, it was very hard to remove. Also, there was such a film all over the tile, it was hard to clean, and we continue to get shoe prints when we walk across the tile floor. The carpet cleaning was good, and most of the grout does look better, but I am disappointed in the clean up required after the grout cleaning/sealing.
They actually really clean the carpets and i especially love having the heathway filter in my house
Excellent service and professional staff.
you could not remove my stain-no problem. but you sent me an invoice when no service was preformed--- not cool !
It leaves no soapy residue on my carpets.
I have used your services several times and this is the first time I would rate the service less than a 9. I like the service. The cleaning this time was not up to my expectations and I don't demand perfection. The technician did 2 large rooms (400 sqft each), stairs, and 2 regular sized rooms in less than 1 hour. He did not spend time on some of the more difficult high traffic areas or areas with more difficult spots. This was a completely different experience than the previous time where the tech was very diligent in the way he addressed these areas.
Prompt, friendly, efficient, effective and CLEAN !
you took out several spots and treated pet stains that now look great
I really like that new machine that combs the carpet first.
Very well run, on time and do a great job
My carpet looked clean and smelled good
For many years we have used ZeroRez and have been nothing but pleased with the product and manpower. We love Joe V. He's Great!!
I appreciate the lack of harsh chemicals and our service technician was great.
Drys quickly! Technician was very professional, polite, and helpful! A 10.
Got out to my house quickly and my carpets are clean now.
He did a great job!!
Fantastic customer service. Joseph was amazing. High quality cleaning of air ducts, carpets and stone floors. The before and after pictures were unbelievable! As a doctor, if I knew that my floors and air ducts were that dirty, we would have gladly paid the money years ago to clean them. After ZeroRez, they're as good as new!
The job that is done.
The man who came out to help did a great job explaining in detail everything he could / would be able to do for us. Very helpful and knowledgeable
Too expensive
Clean, no residue. Friendly, competent, & knowledgeable technecians,
Though the cleaner did a generally very good job, there was one item that needs to be done better.
He missed the edge of the stairs on several stairs. I know it was a lot of work, but this is pretty much the first thing you see on the stairs.
Link to photos:
http://imgur.com/a/DMPVw
Courteous, knowledgeable, prompt, review work to be done and confirm pricing. End result is great!
The flash treatment got out most of my pet stain (which I had doubts about initially).
On time, carpets looked beautiful, vents cleaned and worth the price paid.