Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84551 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 30, 2016 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nothing added to the carpet

Report a concern   September 30, 2016 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very kind and helpful employees, plus I love that it is safe and residue free

Report a concern   September 30, 2016 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication on appointment, expectations and cost. Friendly, accommodating carpet cleaners.

Report a concern   September 30, 2016 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service rep, Josh, was very professional. The carpets are very clean and look fresh!

Report a concern   September 29, 2016 — Rated 10 out of 10 by Augie Gardino Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ROBERT WAS WELL PREPARED. HE EVALUATED THE JOB AND GAVE ME HIS REPORT ON WHAT HE THOUGHT WOULD BE GOOD FOR MY JOB, TO GET THE BEST RESULTS. HE GAVE ME THE INFORMATION, BUT WAS BUT PUSHY, TO TRY AND GET ME TO AGREE THAT I NEEDED THEM THE CARPET CLEANED UP MUCH BETTER THAN I THOUGHT IT WOULD.. VERY GOOD JOB.

Report a concern   September 29, 2016 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue, no smell

Report a concern   September 29, 2016 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning person did an excellent job and he went above and beyond to make sure I was satisfied with his work

Report a concern   September 29, 2016 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effective in cleaning and in a good way

Report a concern   September 29, 2016 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Product did a very good job and Joe V. was very nice, professional and did a good job.

Report a concern   September 29, 2016 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Devon was very professional and did an excellent job cleaning our carpet.i also had questions about tile cleaning and he was very helpful in answering those questions.

Report a concern   September 29, 2016 — Rated 10 out of 10 by Kathy Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, knowledgeable staff and very good representative who completed the job.

Report a concern   September 29, 2016 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything. Great job!

Report a concern   September 29, 2016 — Rated 10 out of 10 by K.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service staff is friendly, professional and helpful. They are courteous when they come to the door. The Technicians explain the process and offer helpful information. Our technician was very thorough; taking care to place the corner protectors on walls and furniture. He showed my just how much hair was cleaned out of our carpets. Thank you for the attention to detail.

Report a concern   September 29, 2016 — Rated 10 out of 10 by S.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Carpets are clean and remain clean and detergent free. Very nice, experienced technician performed the work.

Report a concern   September 29, 2016 — Rated 10 out of 10 by Linda Roundtree, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The are safe for children and pets plus that do a much better job of cleaning than any other products I have used. It is amazing after the technician completed the job. My carpets are 18 years old but look brand new. The fabric is soft and comfortable I also had upholstery done and now the furniture smells and looks so new. I would not use any other company to clean my carpet and upholstery The Technician was very professional but also friendly He was very thorough in his explanation of what he would do. He worked quickly but thoroughly . I love Zerorez and have recommended them to my friends who also have used them I would definitely recommend them again

Report a concern   September 29, 2016 — Rated 10 out of 10 by K.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job

Report a concern   September 29, 2016 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous, on time, and did a good job!

Report a concern   September 29, 2016 — Rated 10 out of 10 by Alicia Miles Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks amazing now, it feels so fluffy! The technician was thorough but quick, very friendly and professional.

Report a concern   September 29, 2016 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional Technicians leave everything clean!!

Report a concern   September 29, 2016 — Rated 9 out of 10 by S.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or soap.

Report a concern   September 29, 2016 — Rated 10 out of 10 by A.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Workers were very nice and respectful.

Report a concern   September 29, 2016 — Rated 10 out of 10 by Sonia Richards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lincoln was wonderful! I had not experienced that with the previous employees. He had a great lively attitude & even though he had glitches with his equipment (hoses) did a great job!!! I hope to use him next year!!

I think the product is the best--I can get the job done here where I live for free but they use soap & I won't do that!!

Report a concern   September 29, 2016 — Rated 4 out of 10 by K.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The carpets look great, but it's only been 3 days, so only time will tell if any of the spots re-appear. What I am disappointed with is the grout cleaning. The grout is not consistently the same cleanliness-in other words it doesn't match. The entry way tile has, what appears, to be residue.

Report a concern   September 29, 2016 — Rated 10 out of 10 by R.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and pleasant to work with.

Report a concern   September 29, 2016 — Rated 10 out of 10 by Bill McLean Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was excellent! He explained the services and charges in detail and was very efficient and concerned with making sure that all of the carpet issues I had were addressed. He was very professional and personable along with being very good at the job.

Report a concern   September 29, 2016 — Rated 9 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't use chemicals or soap.

Report a concern   September 28, 2016 — Rated 9 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional employees and excellent services.

Report a concern   September 28, 2016 — Rated 8 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

drying time was longer than I was told. Suggest to customer to blow a fan or heater in carpeted rooms

Report a concern   September 28, 2016 — Rated 10 out of 10 by B.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, friendly and quality service.

Report a concern   September 28, 2016 — Rated 9 out of 10 by L.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and clean


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