Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 21, 2016 — Rated 10 out of 10 by Cotishea Anderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick service and addressed my problem

Report a concern   October 21, 2016 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people and the products are the best!

Report a concern   October 21, 2016 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great job

Report a concern   October 21, 2016 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and easy, did a great job!

Report a concern   October 21, 2016 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative has always been helpful and courteous.Very respectable to my wife and I.We are always happy with the job that you provide.

Report a concern   October 21, 2016 — Rated 9 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very nice and did a good job

Report a concern   October 21, 2016 — Rated 6 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just didn't care for how wet the carpet stayed for about 8 hours .... I like everything else - the man that came , the process itself ... But for $136 dollars for 2 full rooms and a small section of a room and a hall - I would have like to be able to put furniture back before the next day. He left at 10:55 am and my floors were still wet at 9 pm.

Report a concern   October 21, 2016 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Customer Service. Great original cleaning and outstanding follow up on completing a few minor issues - stains which were then completely taken removed. Thanks

Report a concern   October 21, 2016 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and accommodating. Technician was thorough, and did a great job!

Report a concern   October 21, 2016 — Rated 7 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Price

Report a concern   October 21, 2016 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was amazing! He was very knowledgeable about the products and what my needs required to complete the job satisfactorily. I put him under a ton of pressure by telling him that I was selling my house and had a showing at 6:00pm. He immediately got down to business and went to work. He was very kind and listened to everything that I said.

Report a concern   October 21, 2016 — Rated 10 out of 10 by C.L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   October 21, 2016 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that provided our services was exceptional. He was kind, courteous and professional. The carpet actually looked better this time than it did the last time Zerorez was here to clean it.

Report a concern   October 21, 2016 — Rated 10 out of 10 by Robbyne Tommasi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We chose Zerorez because Jody Dean and Rebecca have talked so much about you. And I'm glad we took their advice.

Our white carpet is 15 years old and was quite dirty, especially in the traffic area. I could not believe how clean it came out. Luis did a great job!! And he was very professional. Thank you Zerorez. We have recommended you to several people already.

Robbyne Tommasi

Report a concern   October 21, 2016 — Rated 9 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

chemical free
3 of the 4 technicians have been excellent

Report a concern   October 20, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice

Report a concern   October 20, 2016 — Rated 9 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good, professional job.

Report a concern   October 20, 2016 — Rated 9 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean it got out carpet and how careful the technician was in the house.

Report a concern   October 20, 2016 — Rated 10 out of 10 by A.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I will only use green cleaning in my house, & your Tech. guy was Great!

Report a concern   October 20, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How good my carpet looked after he finished.

Report a concern   October 20, 2016 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning capability

Report a concern   October 20, 2016 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have infant nieces and nephews, and we were able to put them on the floor without blankets without worrying about chemical residue.

Report a concern   October 19, 2016 — Rated 10 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly

Report a concern   October 19, 2016 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable, courteous and when you leave the carpet is clean.

Report a concern   October 19, 2016 — Rated 10 out of 10 by Sally Bourgerie Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, very nice Darnell, clean!

Report a concern   October 19, 2016 — Rated 8 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Have good pricing every day, so you don't have to hunt down the "specials"

Report a concern   October 19, 2016 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that their is no residue left on my carpet. Also please with the follow-up.

Report a concern   October 19, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technician. Carpets clean without scummy residue

Report a concern   October 19, 2016 — Rated 7 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not very good at spot cleaning. And then charge too much for that even if it fails.

Report a concern   October 19, 2016 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets always look and smell great after Zerorez has cleaned them. Years ago, I used whatever carpet cleaning company was the cheapest. As a result, stains would reappear after a few weeks in the same spots - but not with Zerorez. Thanks!


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