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based on 84550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Specific stain removeal
Very, VERY, efficient. Wonderful cleaning job. Much appreciated!!!!
My carpets are so clean, and you can smell the "clean" when you walk in the house. The tile also looks so good. I will definitely use Zerorez again. Seth was very good and walked me through what he was going to do. I appreciate that. And the pet smells are gone for once!
Carpet not effectively spot cleaned and it took 22 hours for the carpet to be reasonably dry. Also when the problem was reported I was told it would be 6 days before someone would come out to investagate my complaint. The other issue was with billing, I had to call back in the next day to get the invoice I was told would be delivered to my email in 5 minutes.
I like the natural cleaning product and find it to be very effective. I try to avoid using chemicals in all of my household cleaning!
IT IS A SUPERB SERVICE PRODUCT AND YOUR SERVICE TECH GUY JUSTIN WATTS IS THE BEST.
GIVE HIM A RAISE! I WILL REQUEST HIM EVERY TIME OR WAIT UNTIL HE IS AVAILABLE.
I LAUGH WHEN I HEAR OTHER CARPET CLEAING SERVICES, ADVERTISE THEIR SERVICES.
DALWORTH WHO?
Josh, our tech was OUTSTANDING >> Very Professional and Curtious...
The quality of the cleaning. The promptness of the cleaning crew. The ability that Joshua had to explain what services would be best for my home.
Good results, on time, knowledge service person, reasonable price
No chemicals or soapy residue
I like the fact that you do not use harsh Chemicals to clean. Carpet gets a very good cleaning. Great Technician ( Jimmie ) very professional and knowledgeable about his job.
That there are no chemicals.
There are no deodorizers.
That you protect my corner walls with the cones.
Professional but friendly employee.
I like the cleaning that does not require detergents and soaps - I feel like my carpets are cleaner than if there were lots of soaps and detergents used.
Chemical free product, and the hard work & courtesy of our technician. "Top Notch" work! Thank you also for your prompt services.
Based on your slot at Good Morning Texas, I hoped that you'd be able to get out many of my carpet stains. I have had this carpet for 10 years and have used other carpet cleaners but had hoped for a "miracle" I think. ;) The carpets are cleaner, but anywhere there were stains or major wear, the carpet is essentially the same. This was my final attempt at cleaning them...next up, new carpets. :(
To quick to really clean having the carpet replaced, cost was double what was quated
Very competent, friendly technician - carpets visually were noticeably cleaner and fresh-smelling. Price was fair and we appreciate the advance notice before they came.
More expensive than competitors
The job that you do on my carpet, very through and my carpet stays that way even with two dogs who love to track in dirt and who knows what else.
I have a light grey carpet which shows everything but you are able to keep it looking great. Plus, it is dry in a very short period of time which is very important to me. I office out of my home and as hard as I try to stay off it it by using the food floors, thee are still times when i am on it not lto long after it has been clean.
Your staff who clean the carpet have always been very polite and quiet about there work.
As far as my name being used, I am not to sure about. I would be happy to help in any way but putting my full name out there, I am not to sure of that. How about a part of it?
That there are no chemicals used. It's green cleaning.
Not as good as you advertise.... Still have stains.... Really disappointed.
Everything looks and smells so great after you are finished and you always send friendly and helpful workers.
Dedicated employees. Professional
The technician was great! The carpet feels like it has a weird film on the top. Like maybe it wasn't rinsed off all the way? I'm not sure but I paid almost $300 to have them cleaned and they don't feel clean. I called today and left a message but haven't heard back from anybody yet.
They clean very well and does not attract dirt.
Kyle was very professional and customer friendly.
Upfront with explaining options and related cost
Technician was friendly and professional. Carpet cleaning came out very good.
👍👍👍👍
very thorough
No chemicals