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based on 85456 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Josh was very personable and friendly. He did a great job of getting the make-up stains out in my daughter's room.
Lots of tough part stains concentrated in one area. He told me what he was going to do to remove them and got right to work. All the stains came out and the odor is gone too. Love how the carpet looks after being cleaned! Very satisfied.
You show up on time, as scheduled. Your methods and products work for cat hairball stains. Your technician explains what they are doing. Your technician is very polite, informative and efficient
Good results, friendly technicians
Prompt professional
They did a good job
The gentleman was very professional and the carpets look terrific!
Everything
Thoroughness.
The professionalism displayed by the technicians sent to my house. Joseph and Vincent were friendly and very informative throughout the entire process. I did not at feel like they were using pushy sales tactics and only recommended what they though I really needed.
The 1st time I had my tile cleaned was great. This time I was a little bit less than impressed with the results. My technician was super nice and polite, and did a great job on the carpet, but my tile isn't as clean as I'd hoped.
Service rep was on time, very friendly, explained thoroughly what was to happen, went right to work, finished in the allotted time, and we were extremely pleased with the results. Would definitely use Zerorez again!
Tech was knowledgeable and efficient
The carpets look amazing and the technician Justin was great!!!
Thorough. Environmentally responsible. Good customer service.
Spots still show. Do you re-treat?
Very clean carpets, on time and at a good price.
Great service
Environmentally and pet safe
I had a problem area that needed a re call. Both the mgr and tech couldn't have been nicer. They fit me in the schedule and worked until the problem area was resolved. Tech was very frinendly and professional both times. As far as customer service goes, 5 stars!!thank you. Rug smells so clean and looks great.
tech Josh removed year old stains and explained every step of the procedure. he also removed wear trails and grey spots. after a period of construction the carpet looked really worn and we thought it would need replacement. after the carpet was cleaned, there is no reason to replace it thanks to your firm and the excellent people that represent you. "Thank you Josh"
The nature of no to low chemicals and residue
Affordable and professional
I like not having chemicals and perfume on my carpet. I think my carpets look very nice after Zerorez cleans them.
The technician was polite, professional and well versed in his craft
Very professional and a very good job!!
You communicated regularly up until appointment time, you were on time and the technician was veryprofessional and did a great job!
The tech was terrific, he saw spots I did not. Carpet looks terrific.
Professional, informed, and courteous technician. Process time was fast and efficient.
The cleaner was very informative and thorough.