Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our serviceman was great. He knew just what he was doing. When I asked him to treat a place behind the sofa (I was having only the open carpet cleaned. I didn't want to have to move the furniture.), he came right in and took care of it. He was great. The carpets, which are 14-years old now look so much better. I am totally pleased with the job. Thanks, Zerorez.

Report a concern   November 10, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your vent guys were just great. They cleaned up after themselves. There was no hard sell. Things look great. I wish I had had the vents cleaned a long time ago!

Report a concern   November 9, 2016 — Rated 10 out of 10 by Ron Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Very good scheduling and appointment notifications. Reasonable pricing!! I give Zerorez a 10 in all categories.

Report a concern   November 9, 2016 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my first experience with Zerorez. Your technician was polite, professional, and did a wonderful job. I was amazed that stains that remained after another vendor cleaned the carpets were gone after Zerorez cleaned. The next morning I noticed how fresh & clean the rooms smelled! Great job!

Report a concern   November 9, 2016 — Rated 10 out of 10 by B.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was great

Report a concern   November 9, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician made the entire experience superb! He was knowledgeable, thorough, conscientious and explained everything!

Report a concern   November 9, 2016 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really appreciated the attention to detail and the thorough cleaning my technician performed. My carpet looks amazing and plan on keeping up the maintenance. Thank you for a great service!

Report a concern   November 9, 2016 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

awesome service. Tech was great.

Report a concern   November 9, 2016 — Rated 10 out of 10 by Michael Vandeventer Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service at an affordable price

Report a concern   November 9, 2016 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was phenomenal and very thorough. He went over and beyond what he needed to do to try to get the carpets cleaned. We have had our carpets cleaned every 2-3 years since 2004 and he by far was the best we have ever had. Thank you.

Report a concern   November 9, 2016 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentaly friendly

Report a concern   November 9, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, commitment to satisfaction.

Report a concern   November 9, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fred was knowledgeable and educated me on my carpet and what needed to be done to make my home sanitary and clean.

Report a concern   November 9, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service techs in both instances I have used Zerorez. Effective cleaning. Doesn't use steam or my water supply. In and out efficiently.

Report a concern   November 9, 2016 — Rated 10 out of 10 by Jan Sandusky Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician explained all options before doing cleaning, was prompt, efficient, and the results were excellent

Report a concern   November 9, 2016 — Rated 10 out of 10 by Jerry Arrant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our expert carpet cleaner did an excellent and efficient job. Our carpet looks great.

Report a concern   November 9, 2016 — Rated 10 out of 10 by Joe Joy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent job as advertised with the addition of experienced technician.

Report a concern   November 9, 2016 — Rated 9 out of 10 by Barbara Bachta Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician, Rod, was on time and very friendly. Went above and beyond.

Report a concern   November 9, 2016 — Rated 10 out of 10 by J.K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

David your service tech he was great.

Report a concern   November 9, 2016 — Rated 8 out of 10 by M.Y. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be a little more careful about how you upsell to increase the ticket.

Report a concern   November 9, 2016 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the quick and amazing job that was done.

Report a concern   November 9, 2016 — Rated 3 out of 10 by B.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some kind of spray was used and the worker did not know what it was. I expected only water.
I had to wash all my hard floors when he left as they were wet and dirty from tracking in and
from wet dirty hoses. The carpet is still damp in many areas.

Report a concern   November 9, 2016 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they give you an appt. time and they stick to it. The carpet looks and feels so fresh after it is cleaned.

Report a concern   November 8, 2016 — Rated 8 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Seth is a very affable young man. He did his job in a very timely manner. I did not like the constant selling of products and services! I am in sales and don't like the sales tactics. He was very pleasant just too sales.

Report a concern   November 8, 2016 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent customer service and product, have used service before and will continue to use

Report a concern   November 8, 2016 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets are cleaner and the techs were courteous.

Report a concern   November 8, 2016 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpet wasn't dry till overnight when I was told that it would dry in 3+ hours.

Report a concern   November 8, 2016 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great service. the technician was extremely knowledgeable and helpful. quality product

Report a concern   November 8, 2016 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Environmentally friendly. My carpets looked like new afterwards. Technician was on time; customer service oriented; knowledgeable. He explained everything he was doing.

Report a concern   November 8, 2016 — Rated 10 out of 10 by Natalie Ford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was exceptionally nice, courteous and in fact a real gentleman. He did a superb job on our 24 year old carpet. Thanks again for the quick response to my asking for an appointment.


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