Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 16, 2016 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sorry for the delay in response. I am the realtor for 3005 Muirfield Drive, Lewisville. The homeowner just made a home visit. He is happy with the results of Zerorez carpet cleaning as is the perspective tenant. Your technician Eric did a good job cleaning the carpets. I will recommend your products and services. I received a check from the homeowner for you. - Where do you prefer it delivered? I'm in North Irving area.
Thank you, - Name removed - Keller Williams Realty - Phone number removed

Report a concern   November 16, 2016 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and good.

Report a concern   November 16, 2016 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave was very professional & offered suggestions to best suit our needs.

Report a concern   November 15, 2016 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who service our house was super polite and did a great job...the carpet looks wonderful...!

Report a concern   November 15, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Punctuality, carpets and tile are very clean, technician was professional

Report a concern   November 15, 2016 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that came out did an amazing job and was very personable and explained exactly what it was he was doing and what it was we were getting. I would highly recommend them.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Michael Snow Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every technician you have sent to our home over the past 12 years has done an excellent job.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Shelby and Sherry Wolfe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals or steam.

Report a concern   November 15, 2016 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is the cleanest ever& svc techs always thorough&so polite.This is 4th time-super pleased. AARON IS GREAT.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Woody Fowler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, answered all questions. More importantly the job looked great and I would highlyg recommend your company. I especially viewing the equipment you use.

Report a concern   November 15, 2016 — Rated 10 out of 10 by W.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products and service tech. are very good. The willingness to come back if customer feels like a spot or so was missed.

Report a concern   November 15, 2016 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite and did and excellent job.

Report a concern   November 15, 2016 — Rated 10 out of 10 by David Shipp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job of cleaning the carpet. I just have an issue of filling out a request for service online and then someone calls on the phone to set an appointment. That makes me feel like I wasted my time filling out the online form. I would just appreciate a call confirming my request.

Report a concern   November 15, 2016 — Rated 9 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals.

Report a concern   November 15, 2016 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was there when you said he would be. Like the fact there are no harmful chemicals involved.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Ron & Martha Brawner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Once Josh had finished cleaning our carpet it truly looked amazing. We have used quite a few different carpet cleaning companies and ZeroRez is the best we have found.

Report a concern   November 15, 2016 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Employee was helpful, friendly and patient. He thourougjly explained the process and showed me results.

Report a concern   November 15, 2016 — Rated 10 out of 10 by Jamison McMillan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always professional, courteous, and do a great job getting the carpets clean.

Report a concern   November 15, 2016 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficiency and good results!

Report a concern   November 15, 2016 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice helpful service tech.

Report a concern   November 15, 2016 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was friendly and professional

Report a concern   November 15, 2016 — Rated 1 out of 10 by D.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You advertise $33 per room and then it’s all about add on sales once you’re in. I work from home and the technician was constantly interrupting me trying to sell another service. He also wanted me to understand he was a supervisor and only he could make these deals not the other technician. The carpet was damp for over 24 hours even with fans running.

Report a concern   November 15, 2016 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like the no soap, and the other options you provide...rooms, discounts
(ESPN, RJ Choppy), convenience and the excellent shape our carpets are in after you visit us.

Lastly, we have also been very pleased with your service technicians.

I have already recommended, just recently.

Report a concern   November 15, 2016 — Rated 9 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great stain removal techniques!

Report a concern   November 14, 2016 — Rated 10 out of 10 by Charles Lynch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the very best!!!! i had no idea my carpet could get this clean.... will tell all my friends about you. your service men are the very best.

Report a concern   November 14, 2016 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt arrivals and no residue left in my carpets.

Report a concern   November 14, 2016 — Rated 10 out of 10 by Cindee Battiste Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you don't use chemicals and we have never had a Service person clean our carpets that was not good at his job, thorough, professional, informative, and very courteous!!

THANK YOU!!!

Report a concern   November 14, 2016 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks very clean. The only thing I didn't like is it took over 24 hours to completely dry. Also, over time I'll be able to tell if any residue was left behind, which attracts dirt.

Report a concern   November 14, 2016 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you don't use chemicals.

Report a concern   November 14, 2016 — Rated 0 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I know that there is a drying time after the cleaners are finished. However, my carpets were soaking wet and took several towels and fans to finally get it dry over 12 hours later. I've used Zerorez in the past and have never had my carpets left so extremely wet!


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