- Phone: (214) 372-5326
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based on 84550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and good.
Dave was very professional & offered suggestions to best suit our needs.
The gentleman who service our house was super polite and did a great job...the carpet looks wonderful...!
Punctuality, carpets and tile are very clean, technician was professional
The technician that came out did an amazing job and was very personable and explained exactly what it was he was doing and what it was we were getting. I would highly recommend them.
Every technician you have sent to our home over the past 12 years has done an excellent job.
No chemicals or steam.
It is the cleanest ever& svc techs always thorough&so polite.This is 4th time-super pleased. AARON IS GREAT.
Very professional, answered all questions. More importantly the job looked great and I would highlyg recommend your company. I especially viewing the equipment you use.
Your products and service tech. are very good. The willingness to come back if customer feels like a spot or so was missed.
The technician was very polite and did and excellent job.
Very good job of cleaning the carpet. I just have an issue of filling out a request for service online and then someone calls on the phone to set an appointment. That makes me feel like I wasted my time filling out the online form. I would just appreciate a call confirming my request.
Lack of chemicals.
The technician was there when you said he would be. Like the fact there are no harmful chemicals involved.
Once Josh had finished cleaning our carpet it truly looked amazing. We have used quite a few different carpet cleaning companies and ZeroRez is the best we have found.
Employee was helpful, friendly and patient. He thourougjly explained the process and showed me results.
Always professional, courteous, and do a great job getting the carpets clean.
Efficiency and good results!
Nice helpful service tech.
The technician was friendly and professional
You advertise $33 per room and then it’s all about add on sales once you’re in. I work from home and the technician was constantly interrupting me trying to sell another service. He also wanted me to understand he was a supervisor and only he could make these deals not the other technician. The carpet was damp for over 24 hours even with fans running.
We like the no soap, and the other options you provide...rooms, discounts
(ESPN, RJ Choppy), convenience and the excellent shape our carpets are in after you visit us.
Lastly, we have also been very pleased with your service technicians.
I have already recommended, just recently.
Great stain removal techniques!
the very best!!!! i had no idea my carpet could get this clean.... will tell all my friends about you. your service men are the very best.
Prompt arrivals and no residue left in my carpets.
I like that you don't use chemicals and we have never had a Service person clean our carpets that was not good at his job, thorough, professional, informative, and very courteous!!
THANK YOU!!!
The carpet looks very clean. The only thing I didn't like is it took over 24 hours to completely dry. Also, over time I'll be able to tell if any residue was left behind, which attracts dirt.
The fact that you don't use chemicals.
I know that there is a drying time after the cleaners are finished. However, my carpets were soaking wet and took several towels and fans to finally get it dry over 12 hours later. I've used Zerorez in the past and have never had my carpets left so extremely wet!

Sorry for the delay in response. I am the realtor for 3005 Muirfield Drive, Lewisville. The homeowner just made a home visit. He is happy with the results of Zerorez carpet cleaning as is the perspective tenant. Your technician Eric did a good job cleaning the carpets. I will recommend your products and services. I received a check from the homeowner for you. - Where do you prefer it delivered? I'm in North Irving area.
Thank you, - Name removed - Keller Williams Realty - Phone number removed