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based on 85003 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The gentleman arrived on time and was very happy to meet our concerns about the carpet cleaning. We had one tough stain that we were concerned with and he was able to get it cleaned and I was completely amazed. I was very satisfied with with Zerorez and would recommend them highly.
The rugs are clean
clean, reliable, no high pressure sales, and polite
Fresh smell. No more stains! Professional employees
My walkways was pretty dirty and the technician was able to get them back good as new I really appreciate the professional way the technician made provisions not to damage the corners of my walls and my furniture he made very sure that he did not damage anything in my home which was very important to me next time my carpets need to be clean I would definitely be calling zero Rez
Our technician Edward arrived on time and completed the job on time. He took time to explain the process, what we could expect for a complete dry time. Many places of business today never arrive when they say they will, or fail to live up to their self praise. Zerorez DFW understands that true customer service is the heart of any successful business. Great job.
Nice results
The concept, the process, the materials and the technician.
I like that you all perform a variety of services that Joseph & Chris informed about. I also like that your products are environmentally-friendly. I like that your employees include educating the customer as a service. i like that your employees suggest multiple services, but are not high-pressure salesmen.
Efficient!
He was fast,efficient,and the carpets look great.
Fast and friendly services,made my carpet look like new
Your guys were very professional, just entirely too expensive. Too many add on costs.
Great service, very professional.
Explained very well and exceeded expectations of clean!
Affordable, on time and amazing results
Will recommend to my friends and family members...It's a top notch service and the technician was very informative on all questions asked...
The person who came here did everything I asked them to do without any fuss.
First name removed was very professional and did a great job.
Your technician was friendly, careful and fully explained all parts of the process. He also let me know about others services that you offer without trying to pressure me. A very good eperience.
EEALLY CLEAN CARPETS
The carpet looks clean and nice.
Did NOT follow with 100% guaranteed. And calls NOT being return.
Promptness and exceptional service
Our technician addressed any concerns and did a fantastic job
🙏🙏👏😄
He explained your water and procedure very
Left carpet very clean. Ricard is a professional and taught me carpet care. I had never been told why it's important to clean carpet once a year. His explanation was so easy to understand sharing why the carpet begins leaving paths.
My floors have never been cleaner.
The carpets look great
Cleaning of the tile and grout was Fantastic. Getting techs to come back to complete the sealing took some effort on my part. Also I think techs shouldn't be allowed to make or receive phone calls while doing a customers job unless it is for business.Having the customer paid for the service before its complete may be YOUR policy but it's not very nice for the customer. The cleaning job on the tile was great and I will use your company again I just hope the techs get it together.
Professional, no chemicals