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based on 84550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
excellent results
carpet dries quickly
courteous, professional techician
They did an amazing job.
I hesitated because I wasn't sure who would be coming into my home...I was pleased the technician was well-mannered & clean cut. The Diamond Shield Granite sealing of my 2 countertops turned out to be sleek & shiny...I will be doing my other countertops as well. Also hesitated on cleaning of carpets because of our high sensitivity of chemicals & fragrance...no problems once completed. We plan to continue the use of service of Zerorez on a regular basis. Satisfied customer.
it's good as long as they always remember to bring the carpet fluffy device.
There were still numerous spots on the carpet once the tech was done. In his defense, I wasn't there to point them out. I didn't discover there were some spots until I got home that evening. The first time we used zerorez, the carpet turned out immaculate and we were extremely pleased, so this time I was disappointed.
Joe was a great worker, very polite, and had a great attitude.
Everything seems very clean without the noxious smell.
I had heard about Zerorez on the Jody Dean Morning Show, and was interested in the cleaning technology. Paul was one of the best service technicians I have every dealt with, with any company. Paul is the epitome of professionalism! He is courteous, knowledgeable, friendly, honest, and a very hard worker. Paul spoke highly of working for Zerorez. He has pride in the company. Paul would take the time to explain the process, and show the results of the cleaning. As a manager in a service related corporation, I realize the value of a great employee, and people like Paul are very hard to find. Zerorex has a great product, and great employee in Paul.
Excellent customer service and great results! Service tech was a true gentleman, and spoke highly of the products and company. Although the carpets were not a complete mess, we were absolutely happy with the results!
I loved how they pulled all the surface lint off the carpet. The finished results were the cleanest carpet I've seen by a professional service in years.
Knowledgeable staff who came. He was courteous, thorough and explained the service well
The process of showing up on time-or showing up at all-without active customer monitoring was really bad!
Our carpet looks great
No soap left on carpet.
Justin worked hard and provided good customer service in a professional manner.
Josh was really great. He redeemed your company and that is valuable!
Be on time and don't leave carpets so wet they are still wet the next day. But the cleaner was very nice and did well with spots.
It does what you say it will do
Pet smell returned. Quality Control came but nothing could be done. No refund so guess work was not guaranteed. Did not understand that.
Prompt and curteous service. Explained everything
This is the first time we have used Zerorez. Very professional. Our carpets look great and smell fresh. The associate who cleaned them was friendly, took time to be sure he understood exactly what we wanted, and did a great job. We definitely plan to use them again & recommend them to family & friends.
I like that fact that you are a green company and you are helping the environment. My rugs look great.
My guy was great. He was early in the time "window" and was very nice! When I call back for next cleaning I would be happy to have same man.
I've used Zerorez many times and always pleased with the quality of there products and excellent service. I highly recommend you give them a try!
Very politeh
Excellent results and super knowledgeable and friendly service.
The technician was very good in explaining his process and options available.
The best spot remover of all. Clean floors and good people.
The time frame was adhered to, the amount of time it took to clean the carpet was minimal, and the man who did the work was incredibly kind and thorough.
Leaves the carpets very clean
Josh was great

Devin was a very professional and kind technician.