Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2016 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Devin was a very professional and kind technician.

Report a concern   November 17, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent results
carpet dries quickly
courteous, professional techician

Report a concern   November 17, 2016 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did an amazing job.

Report a concern   November 17, 2016 — Rated 9 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I hesitated because I wasn't sure who would be coming into my home...I was pleased the technician was well-mannered & clean cut. The Diamond Shield Granite sealing of my 2 countertops turned out to be sleek & shiny...I will be doing my other countertops as well. Also hesitated on cleaning of carpets because of our high sensitivity of chemicals & fragrance...no problems once completed. We plan to continue the use of service of Zerorez on a regular basis. Satisfied customer.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Tim Clary Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it's good as long as they always remember to bring the carpet fluffy device.

Report a concern   November 17, 2016 — Rated 5 out of 10 by K.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

There were still numerous spots on the carpet once the tech was done. In his defense, I wasn't there to point them out. I didn't discover there were some spots until I got home that evening. The first time we used zerorez, the carpet turned out immaculate and we were extremely pleased, so this time I was disappointed.

Report a concern   November 17, 2016 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was a great worker, very polite, and had a great attitude.
Everything seems very clean without the noxious smell.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Steven Whatley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had heard about Zerorez on the Jody Dean Morning Show, and was interested in the cleaning technology. Paul was one of the best service technicians I have every dealt with, with any company. Paul is the epitome of professionalism! He is courteous, knowledgeable, friendly, honest, and a very hard worker. Paul spoke highly of working for Zerorez. He has pride in the company. Paul would take the time to explain the process, and show the results of the cleaning. As a manager in a service related corporation, I realize the value of a great employee, and people like Paul are very hard to find. Zerorex has a great product, and great employee in Paul.

Report a concern   November 17, 2016 — Rated 10 out of 10 by Richard Barrera Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and great results! Service tech was a true gentleman, and spoke highly of the products and company. Although the carpets were not a complete mess, we were absolutely happy with the results!

Report a concern   November 17, 2016 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how they pulled all the surface lint off the carpet. The finished results were the cleanest carpet I've seen by a professional service in years.

Report a concern   November 17, 2016 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable staff who came. He was courteous, thorough and explained the service well

Report a concern   November 17, 2016 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The process of showing up on time-or showing up at all-without active customer monitoring was really bad!

Report a concern   November 16, 2016 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks great

Report a concern   November 16, 2016 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap left on carpet.

Justin worked hard and provided good customer service in a professional manner.

Report a concern   November 16, 2016 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was really great. He redeemed your company and that is valuable!

Report a concern   November 16, 2016 — Rated 7 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be on time and don't leave carpets so wet they are still wet the next day. But the cleaner was very nice and did well with spots.

Report a concern   November 16, 2016 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It does what you say it will do

Report a concern   November 16, 2016 — Rated 0 out of 10 by J.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pet smell returned. Quality Control came but nothing could be done. No refund so guess work was not guaranteed. Did not understand that.

Report a concern   November 16, 2016 — Rated 9 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and curteous service. Explained everything

Report a concern   November 16, 2016 — Rated 10 out of 10 by Dorthy Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is the first time we have used Zerorez. Very professional. Our carpets look great and smell fresh. The associate who cleaned them was friendly, took time to be sure he understood exactly what we wanted, and did a great job. We definitely plan to use them again & recommend them to family & friends.

Report a concern   November 16, 2016 — Rated 9 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that fact that you are a green company and you are helping the environment. My rugs look great.

Report a concern   November 16, 2016 — Rated 10 out of 10 by Betsy Offill Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My guy was great. He was early in the time "window" and was very nice! When I call back for next cleaning I would be happy to have same man.

Report a concern   November 16, 2016 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've used Zerorez many times and always pleased with the quality of there products and excellent service. I highly recommend you give them a try!

Report a concern   November 16, 2016 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very politeh

Report a concern   November 16, 2016 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results and super knowledgeable and friendly service.

Report a concern   November 16, 2016 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very good in explaining his process and options available.

Report a concern   November 16, 2016 — Rated 10 out of 10 by William Benson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best spot remover of all. Clean floors and good people.

Report a concern   November 16, 2016 — Rated 10 out of 10 by Michael Roark Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The time frame was adhered to, the amount of time it took to clean the carpet was minimal, and the man who did the work was incredibly kind and thorough.

Report a concern   November 16, 2016 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Leaves the carpets very clean

Report a concern   November 16, 2016 — Rated 10 out of 10 by S.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Josh was great


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