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based on 84550 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It looked very clean but I loved the technician, Darwin Harrison!
We have always been pleased with the service received. The carpets seem to stay clean longer and the treated pet stains don't come back.
The effectiveness of cleaning. Getting really old spots out of the carpet making the carpet appear almost new again.
The tech was very professional and did a good job. But the area that was treated for the pets stains was very expensive and I was assured that the treatment had taken care of the problem. Now the very light colored carpet has dark brown streaks in the entire area where it was treated. That is the first thing you see when you enter the room. I called on Friday morning to express my concern and your technician can not come to access the damage till Tuesday of next week. I have company company for the Holidays and do not know why there is not a quicker response on handling this issue. I was basically charged $225 for this specialized treatment and at this point my carpet is ruined.
The machine left stripes in carpet. Tried to use carpet rake, but still there.
Always on time , very courteous , very knowledgeable .
There was a mixup on the appointment. However, management made it right. Tech was great. We love zerorez
Very efficient ,and professional
Efficient and professional.
Darnell was an excellent technician
Green
Effectiveness in cleaning
Devin was very nice and very professional.
We have off-white carpet, and your technicians are always able to clean it to perfection! Yesterday was the fourth time we've used Zerorez, and we will continue to do!
The technicians are very professional and kind. The results look very good.
Professional and fast. Very nice.
Zerorez gets out more stains than other companies. My technician was very polite, friendly and an efficient worker.
Efficient & effective
no residue
They work!!
The technician Paul was very efficient and helpful. He is probably one of if not the best technician you have
Your tech was knowledgeable, polite and personable. He explained the steps
he had taken to improve the appearance of our carpet.
Carpet very clean, technician very nice and professional, excellent service
The guy that came to my house was awesome! I have lived in my house 10 years and had never had them professionally cleaned. They look and smell amazing! I will do it more often with Zerorez!
The technician was friendly and the carpets looked so much better after he cleaned them.
Clean carpets and hard workers
The cleaning process, thorough with additional cleaning options and very professional.
so clean! nice technicians
The tech was awesome, full of information and super helpful. The product worked as described.
I was surprised at how long it took to dry. I wish I would have been told (prior to my putting on the "telling" coating) how long it would take to dry and to stay off of it!! It was very inconvenient
Great service by Darnell! He was very friendly and knowledgeable. Enjoyed talking with him. Products are great. Had the pet treatment and my carpet looks great!