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based on 83378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet has never been cleaner! Great, print and friendly service!
The second application done by William Early got rid of the faint urine smell that was left from the first application earlier. William was very helpful in explaining everything that he did. He is outstanding and so cheerful and energetic. Give him a raise and promotion.
We had some old spots in our carpet that we thought would not come out, but ZeroRez got them out. Our carpet looks fresh and new.
William was very professional 7 knew what h was doing. Was on time, got the job done well
fast & out in 40 minutes.
The professional staff, the technician was on time, they are customer focused and my expectations were met. Great experience!!
Excellent carpet cleaning.
We have always been very satisfied with Zeroez when they have cleaned our carpets.
Our technician was very professional and did a great job.
Prompt service. On time, and professional.
Pet friendly and quick drying. Friendly staff.
From the first phone call to service, I was very pleased. The technician was very helpful and knowledgeable. My area rugs look like new.
You give a quote and then inflate the price at time of service
1. Show up with a machine that works. 2. Get dirt and stains out of rugs.
3. Return calls from customers.
Tech was fantastic and will definitely use Zerorez in the future
1. The Zerorez process really cleans my carpets better than any other company ever tried. 2. Value for money. The price is affordable enough I can have my carpet cleaned more often.
3. The service techs that come out are friendly, efficient and look / act professional.
My carpets and upholstery looks dirtier than it did before it was cleaned. Dark streaks and darkened edges.
I would like for someone to contact me immediately.
Fast, friendly, did a great job
I was under the impression this was a chemmil process.with a scubber and pads that gets high traffic areas clean.
Thanks anyway
Knowledgeable technician.
Very professional, informative, courteous, and timely.
Clean carpets.
George was fabulous! He spent time deeply and thoroughly cleaning my carpet. He was professional and respectful.
This experience compared to my last was not as great. The technician did not take as much time as the last tech. I paid 100$ more for the same service as last time and he did way less.
My carpet isn't soft it's feels gunky.
He charged me for "special" fluid for the pet treatment, but I didn't see him treat the area with anything different than the rest of the carpet.
Wasn't offered the rangers tickets.
Clean with minimal products
Prompt, polite, respectful excellent service, great results.
The technician,Paul, did an outstanding job. He was courteous, professional, had great manners. He did an outstanding job.
We needed roughly 3 rooms cleaned with pet solution. We were told it would take roughly 4 gallons. He used 12 gallons and it cost us $1200. It would have been nice to know it was going to take three times as much, but we were not told that until it was completed. I feel it was a bait and switch technique. I probably could have replaced the entire carpet for $1200. I’m a little upset about it.
Appointment scheduling very easy
Quote given quickly
Technician right on time and very pleasant!
Nice tech
I have been using Zerorez for years for their terrific services, reasonable fees and professional staff.