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based on 83378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent prompt service. The carpet looks great.
I am not sure if the guy really got my couch cleaned. I thought for sure a nice pretty smell would be left on my couch. The really bad thing is that the machine stopped working as he got close to the end. He managed to get the machine going again for the little bit he had to complete.
It was a sleeper couch and he said he only could do the outside and nothing more.
The tech was very knowlegable, and he explained all that was to done. He also answered any and all questions that we had. He did a great job, and we are very satisfied.
Wayne and Carmen Sanders
Technician was very nice and did a good job.
Good product and exceptional tech! Evan was the best. Courteous, professional, and thorough.
High quality, excellent communication, fast service, outstanding value.
The service technicians were efficient and professional.
The cleaning is always effective and the pet treatment lasts a long time
Will did a great job
Cleaning crew was on-time and did thorough job.
Jaime was great. Friendly and worked wonders with my carpet..
Great job! And, the house smelled fresh after the technician left.
They’ve done the job and the technicians have been kind and helpful
Due to you sending report of my dog's nipping your tech to an attorney which looks like awe are in for a legal procedure, I will not be recommending your company to anyone nor will I be using you services again.. My dog was on a leash and sitting calmly beside me when your tech walked close to him. evejnyour tech said that was the problem. Now we may have to pay a lawyer to protect my small dog from drastic measures.
Excellent service
Haven’t got my rugs back yet.
I like that you don't use soap when cleaning carpets. Alberto cleaned our carpets on August 1st and he did an excellent job. I'll request that you send him again in the future.
We have been using Zerorez for over 8 years. Best carpet cleaning company in DFW.
But unfortunately, this last cleaning we had wasn’t very good and was very much rushed. We don’t get the usual amazing Zerorez service and clean
The tech listens, assesses the situation in each location in your home, and tries to find solutions that fit your budget.
Clean high traffic areas better
Thoroughly explain the cost of the service before you send the technician to provide the service.
Carpet looks great and the guys were very friendly and kind!
Excellent job on the carpet.
On time. Complete explanation
Excellent work by the technicians and great variety of products and services
Great Service! Easy to use! Never disappointed!
Carpet still has stains.
My husband was on hand but he was pleased w/cleaning & Nelson was good to call & let us know he was on the way!
Being able to get an appointment quickly. Service was on time and professional.
Very professional from the beginning to the day of the service. The guys did a great job. I had tried other companies in the past, and Zerorez is by far the best.