Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84550 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 5, 2017 — Rated 7 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I felt the price was very high for my tiny rooms and the 3 minutes it took to apply sealant to my counters.

Report a concern   January 5, 2017 — Rated 10 out of 10 by John1 Haenel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really good work and your employees we've had out so far have been spot on! is that a Pun!

Report a concern   January 5, 2017 — Rated 10 out of 10 by Katheline Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Loved our technician!!!! He told me exactly what he was going to do, the products that the company offered, etc. Very professional.

Report a concern   January 5, 2017 — Rated 10 out of 10 by M.D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Communication

Report a concern   January 5, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   January 5, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am glad that there are no harmful chemicals used during the cleaning process.

Report a concern   January 5, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgable, answered all my questions
did a great job and was on time.

Report a concern   January 5, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was pleased with the quality of service as well as the customer service I was given by Tyler. He was courteous, polite, and helpful to explain things to me.

Report a concern   January 5, 2017 — Rated 10 out of 10 by Edgar Suarez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent Service! Very proffessional

Report a concern   January 5, 2017 — Rated 8 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tile did not come out as clean as the first time we used you

Report a concern   January 5, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean process
Friendly and careful workers

Report a concern   January 5, 2017 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet always fees great and the staff are always very professional.

Report a concern   January 5, 2017 — Rated 10 out of 10 by robert pinac Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledge of worker was apparent. Very personable and represented company very positively. Carpets came cleaner than I thought they would.

Report a concern   January 4, 2017 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Drys quickly and doesn't leave carpet stiff.

Report a concern   January 4, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   January 4, 2017 — Rated 10 out of 10 by Bobbie Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product and professional staff!

Report a concern   January 4, 2017 — Rated 10 out of 10 by Patricia Henderson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Really leaves the carpet clean and fresh.

Report a concern   January 4, 2017 — Rated 10 out of 10 by N.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Price, professionalism, promptness, a great job!

Report a concern   January 4, 2017 — Rated 10 out of 10 by B.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the way my carpet looks after zerorez cleans it. It also has a lot of body afterward and lasts a long time.

Report a concern   January 4, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got me in immediately which was emergent as we thought something may be causing on of our dogs to have derisory allergic reactions

Report a concern   January 4, 2017 — Rated 9 out of 10 by Sheryl Kalka Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was called back immediately when my problem was not resolved earlier

Report a concern   January 4, 2017 — Rated 0 out of 10 by S.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Please come and take care of the huge spot left on my den floor when the person was in such a hurry to leave. There was an appointment made to fix it at one time but communication was bad and no one made it . Sincerely Name removed 2600 Plateau Dr. Plano Texas Phone number removed

Report a concern   January 4, 2017 — Rated 9 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Darwin was really nice. I wasn't happy with the result (stain still there, carpet still looks dirty in places), but I don't think it is Darwin's fault.

Report a concern   January 4, 2017 — Rated 10 out of 10 by R.J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician provided an informative explanation and the results that could be expected for Zerorez' services. He also told us of other cleaning options/services that are available when desired.

Report a concern   January 3, 2017 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue,dries rapidly.

Report a concern   January 3, 2017 — Rated 3 out of 10 by T.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Once the carpet dried, it didn't look nearly as clean as I thought it would. Also, the stain that the technician said he could get out didn't come out. It is faded which is nice, but it is still there.

Report a concern   January 3, 2017 — Rated 0 out of 10 by S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was not at all the way it has been advertised on the TV channels. Stains are there as they were before, after dried up the carpet does not look clean as it should.

Report a concern   January 3, 2017 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional staff members that arrive on time and perform the job properly.

Report a concern   January 3, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great. Joe did an awesome job!

Report a concern   January 3, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and professional. Our service person was great.


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