Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84549 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 5, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and products. My carpets always feel so soft and clean and stay that way longer than any other service I've ever used.

Report a concern   February 5, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like your technicians..very professional. And the green cleaning process.

Report a concern   February 5, 2017 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ground in dirt & grime actually cleaned from carpet.

Report a concern   February 5, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that the job was done in a very timely fashion, but completed fully. The young man was courteous and did and excellent job start to finish.

Report a concern   February 4, 2017 — Rated 10 out of 10 by Katie Latham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, professional service from schedulers to techs. As advertised, stains and odors are eliminated without chemicals. If something is not up to expectations, they return and make it right. Very pleased.

Report a concern   February 4, 2017 — Rated 10 out of 10 by Kim Maddox Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest and dependable service.

Report a concern   February 4, 2017 — Rated 10 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   February 4, 2017 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean..and fresh, it looks nice.

Report a concern   February 4, 2017 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician is was thorough, hard working and professional. The courtesy reminders on what time they will arrive are very helpful

Report a concern   February 4, 2017 — Rated 9 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job with no sales pitches or hiddden costs!

Report a concern   February 4, 2017 — Rated 10 out of 10 by D.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The friendliness and professionalism of the technician and the safe way of cleaning.

Report a concern   February 4, 2017 — Rated 10 out of 10 by Bobby whisnand Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and prompt service. The technician was A+ Grade.

Report a concern   February 4, 2017 — Rated 8 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The service was good. Three tech was very nice.

Report a concern   February 4, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals,on time,friendly.

Report a concern   February 4, 2017 — Rated 10 out of 10 by Jeff Fair Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good with carpet making it look new

Report a concern   February 4, 2017 — Rated 10 out of 10 by Debra Pierce Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your tech that came out did a great job and had a very professional good attitude.

Report a concern   February 4, 2017 — Rated 10 out of 10 by P.J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your company always do a great job and the tech support are very polite. My only complaint is the girls on the phones are somewhat rude,

Report a concern   February 4, 2017 — Rated 6 out of 10 by M.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician was very friendly and explained the process to me. However I was disappointed in how the
Carpet did not clean up very well
The carpet is pretty old but I have
Seen demonstrations on Good
Morning Texas that appears you
Can do amazing cleaning on old carpet.

Report a concern   February 3, 2017 — Rated 5 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service was ok - I was disappointed with the pet treatment. It didn't seem to help with the smell at all. Right after the treatment it seemed to be less, but it may have been the fragrance was masking it. A day later after the carpet had dried, the smell came back.

Report a concern   February 3, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and excellent results

Report a concern   February 3, 2017 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is clean

Report a concern   February 3, 2017 — Rated 9 out of 10 by John. Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech who came, Joseph, was knowledgeable, went about his work, showed me pictures of the ducts, at the end carried on a conversation, telling me about the company's history and the way the company does carpet cleaning. We also talked about the vacuum cleaner and I shared my history of using GE vacuums at an early age. All in all a good experience about a messy job.

Report a concern   February 3, 2017 — Rated 10 out of 10 by E.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time; fast; carpets look good;

Report a concern   February 3, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The professionalism and courtesy.

Report a concern   February 3, 2017 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from a friendly staff.

Report a concern   February 2, 2017 — Rated 0 out of 10 by M.O. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I felt like once the service man got here it was one long sales pitch. Originally I thought my entire bill would be about $400.00. Well it ended up being $1,000. But I knew that pets had lived here previously. So I added that. Which ended up causing me a lot of issues. I thought he would get out all the pets stains with the process, which he didn't do. The reason I know is that I had a small bathroom flood, and when I soaked up the water, there was lots of yellow pee stains on my white towels. I will be calling you to find out more about what should have happened and didn't.
Margaret Last name removed

Report a concern   February 2, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service

Report a concern   February 2, 2017 — Rated 8 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

Free spot treatment and move furniture

Report a concern   February 2, 2017 — Rated 9 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative you sent out to take care of our carpet did a great job considering the age of the carpet. Very polite and a hard worker. My only concern is when we set up the service call I ask the representative if they use a machine that had a brush on it to be able to work the areas that were stained. She said they could brush out the stained areas. I understand that it might be impossible to get all the stains out. I think if you all had some kind of power brush that might help get more of the stains out. Over all we are pleased with the job. Thanks

Report a concern   February 2, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was able to get an appointment quickly, the technician was great and the carpet looks so much better!


Privacy Policy