Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85003 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 26, 2017 — Rated 10 out of 10 by Vicky Dent Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Devon was awesome! Very thorough and nice too! Thank you!

Report a concern   March 26, 2017 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was prompt, polite and efficient. The carpet came out much better than I dared hope. I now think we can get a couple more years out of them before replacing them.

Report a concern   March 26, 2017 — Rated 3 out of 10 by G.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was expecting it to look cleaner. The person was professional and contacting me before habd was very good. But just not happy with the look.

Report a concern   March 26, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets looked brand new, the young man who did the cleaning was very nice.

Report a concern   March 26, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was polite and explained how the cleaning process works, as well as all the optional services. He was in and out in about an hour. It left a fresh clean smell throughout my house. I like the fact you don't use chemicals or cleaning solutions.

Report a concern   March 26, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have always been pleased with the service and personnel. Many thanks

Report a concern   March 26, 2017 — Rated 9 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Promt professional efficient and through
Thank you

Report a concern   March 26, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used, yet cleans well.

Report a concern   March 26, 2017 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quick appointment time and Chase the technician was very good at identifying the problem. The cost of the treatment for the dog accidents seemed high, but it is the first time I had to have it treated at $1200.00. Overall It think the carpet and couch look good.

Report a concern   March 26, 2017 — Rated 10 out of 10 by C.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good price, met my schedule, clean & fresh carpet!

Report a concern   March 25, 2017 — Rated 10 out of 10 by Gwen Alford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, friendly and good service.

Report a concern   March 25, 2017 — Rated 7 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was friendly, kind and accommodating. We had some high traffic areas that didn't clean up as much as I hoped...

Report a concern   March 25, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ricardo did an excellent job. Very courteous too.

Report a concern   March 25, 2017 — Rated 10 out of 10 by Chris Williams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great communication and quick service. Service guy was really cool and worked quickly but effectively.

Report a concern   March 25, 2017 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job.

Report a concern   March 25, 2017 — Rated 10 out of 10 by N.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent pricing/love when you offer specials keeps me a loyal client & I recommend your firm to everyone!! All your techs are great but I must give the gold star to your very professional & knowledgeable tech "Joe ". He's the "BEST". Please let him know. From the Last name removed Family!

Report a concern   March 25, 2017 — Rated 10 out of 10 by Kimberly Garrad Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fabian did an excellent job and was very helpful and courteous! I've already recommended Zerorez to a few people and will continue to recommend to many more! ❤

Report a concern   March 25, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there are no harsh chemicals.

Report a concern   March 25, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, great service, knowledgeable technician

Report a concern   March 24, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The way zeroez cleans. It respects the environment.

Report a concern   March 24, 2017 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your services are very good and I would use you again.

Report a concern   March 24, 2017 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The shampoo works well. Carpets are really clean. Smell is good. Safer

Report a concern   March 24, 2017 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the whole process. Carpets dry super fast.

Report a concern   March 24, 2017 — Rated 10 out of 10 by P.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service technician was wonderful. I was very concerned about my cats and we work together in order to make sure they were kept safely in a room.

Report a concern   March 24, 2017 — Rated 1 out of 10 by N.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Very late. Personnel answering the phone could not be understood.

Report a concern   March 24, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how you clean. Alvin the technician who was out was wonderful. he was professional, nice had genuine concerns about my carpet and tile. I will have Zerorez come back out and finish my whole house!!

Report a concern   March 24, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT GUY!

Report a concern   March 24, 2017 — Rated 0 out of 10 by P.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the carpet smells bad

Report a concern   March 24, 2017 — Rated 10 out of 10 by Cassie/Mike Snider Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Honest and thoughtful technicians.

Report a concern   March 24, 2017 — Rated 9 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

representative, Torrence , provided excellent service


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