Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84548 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 2, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ecofriendly, great customer service

Report a concern   March 2, 2017 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had cat vomit spots in several areas. They all came out!

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, knowledgeable, and polite service.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Sara Bender Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Robert was extremely nice, very thorough, and made this a great experience. I'll use Zerotez again and will always request Robert.

Report a concern   March 2, 2017 — Rated 10 out of 10 by Lindsey duszik Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician was friendly and informative

Report a concern   March 2, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap so no sticky residue.

Report a concern   March 2, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were a great team and did a phenomenal job in our office.

Report a concern   March 2, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do not have soap residue in the carpet.
Justin Watts was efficient, friendly, considerate and highly competent.
Told us about the other services; did accept the carpet guard.

Report a concern   March 2, 2017 — Rated 8 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The technician was very nice but I have a new issue left by standing water. I have used your service before with better results. I wonder if you offer a warrantee to come out and resolve the issue.

Report a concern   March 1, 2017 — Rated 10 out of 10 by M.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed me and explained what they were doing as they went along.

Report a concern   March 1, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech

Report a concern   March 1, 2017 — Rated 10 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician named Fabian did a great job. We are pleased with the results.

Report a concern   March 1, 2017 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals.

Report a concern   March 1, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service and results were great.

Report a concern   March 1, 2017 — Rated 6 out of 10 by H.A. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing was not what was estimated. Invoice was not provided at time of payment to discuss.

Report a concern   March 1, 2017 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   March 1, 2017 — Rated 10 out of 10 by W.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The vast majority of carpet stains were removed and it was well worth the price I paid. Fred did a great job and had great customer service!

Report a concern   March 1, 2017 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything YOU can think of.

Report a concern   March 1, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great friendly service

Report a concern   March 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   March 1, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service. Friendly technician. Fred was the person who cleaned my carpets on 2/28/17. He did a great job and was very personable when I asked him questions about carpet stains

Report a concern   March 1, 2017 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

your service is always excellent. products are also excellent

Report a concern   March 1, 2017 — Rated 8 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

Avoid claim of no "crunchy" carpet like other companies...when dry our carpet was crunchy, not soft.
Disappointed that all dog stains weren't removed but guess that's the way it goes.
Technicians were very friendly and professional!

Report a concern   March 1, 2017 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Justin W. was an absolute pleasure to work with. I'm in senior management in IT support. So I expect good service. I believe in giving great service to my customers and want the same in return from any service company I use. Justin gets a 12 in my book. Great attitude, great worker and great asset to your company. Regards, Frank Last name removed. Rockwall.

Report a concern   March 1, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that no harsh chemicals are used. Also loved the guy who did my work! He was a real gentleman and worked so hard! Good job

Report a concern   March 1, 2017 — Rated 9 out of 10 by Vicki Dennis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The results are amazing.

Report a concern   March 1, 2017 — Rated 9 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who showed up frpm zeroez was Mr. Justine Wattes - very good! Not only did he clean our carpet but re-layed our carpet that was pulled up to do some plumbing work under our slab floor. Job well done!!

Report a concern   March 1, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products. And wonderful employe service!p

Report a concern   March 1, 2017 — Rated 10 out of 10 by Tom roseland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Highly professional, courteous, promp and reliable. Excellent work.

Report a concern   March 1, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were very professional, showed up when they said they would, and did a great job.


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