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based on 84547 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your customer service rep Joseph was very nice and knowledgeable.
Thank you
The techs are always friendly and professional!
cleanliness of items and efficient customer service
Product knowledge and quick response
We had several stains that were old and had been "cleaned" before from other companies. The stains reappeared and were worse. The process of "flooding" the stain and removing it appears to have worked on stains that I assumed were there forever. I was extremely impressed.
Our technician was very professional and extremely polite!
The young men that came out was very nice and did a great job.
No chemicals, friendly and thorough staff, excellent results.
Technician was great. Very friendly and arrived promptly. He did an excellent job and would recommend to friends.
Less chemicals
The Tech's are well informed and offer solutions but no high pressure. I like that your methods are enviornementally safe.
Already recommended to friends!
Fast service
The young man that did my work was very good Did a very good job. I fill that my carpet is cleaner than when I had it done by another firm.
Great staff. Good service
Great customer service. Your technician was wonderful
Technician was on time and took his time to do a good job.
The cleaning method
Can't say enough GREAT things about your service this week at my home. Tristen was our representative and he was top notch!!! I was so impressed with his attention to detail as he was able to thoroughly clean all carpet in my house. I was excited to find out from him your company also does furniture and rugs. So I will be using you all again in the near future. Can't thank you enough for your services and Tristen's hard work!
Your gentleman who came out to do my carpet was very informative and thorough.
My wife First name removed and I are very happy with Zerorez. We are return customers.
David our technician was extremely good at his job.Very polite and very helpful.
We are delighted with this cleaning service.
TM.
Your process left a strange smell..We ended getting some carpet freshener ...Seemed person who did service did a good job in a timely manner...
The job was completed professionally, neatly, in a timely manner. Service tech was friendly and helpful. I really appreciate him coming early so I could have the job completed before my clients were in for the day.
How you were prompt in following up on appoints. It was important to you that you did a good job. Thank you I will recommend you to others.Name removed
I don't think my carpets are clean. I called, they are sending someone out but it is taking two days and I do not know if they are going to re clean
Very professional
Clean and friendly
All around great service for the money.
Wonderful customer service! I have and will contribute to refer family and friends!
I liked that Dave explained the technology behind the process so that I could understand. He also did a thorough job. My carpets look great!