- Phone: (214) 372-5326
- Visit Website
based on 85000 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We had a great experience with Carlton. He was right on time, polite and friendly. He also did a great job on our carpet.
I will definitely use Zero Rez again and hopefully I will get the same technician, Terrance. Even though I was the last house of the day, Terrance did a fantastic job! I have never seen anyone work so hard to do such a great job! Terrance was super polite and very respectful of me and my home. Terrance was very detail-oriented and went the extra mile to work on some tough spots on my carpets. As a result, my carpets looked spotless and beautiful by the time he left! Even though it was late in the day, Terrance was self-motivated and exhibited a high energy level, had a great attitude, and displayed a desire to do a quality job for me. Terrance appeared to have an excellent work ethic and a personal commitment to excellence! I would definitely recommend Zero Rez, but I would most definitely recommend Terrance! Thank you for a job well done!
great job of cleaning
I was quite happy with the services , He didn't get all the soil out like I would have preferred, but he did the best he could do, so he said.
I used to use Service Master at our old house. After we moved to a new house I used Stanley Steamer. My daughter-in laws Dad used Zerorez for an oil stain in his carpet and he was so impressed that I changed to Zerorez. This is the second or third time I've used them and will continue to do so.
Clean and fresh rugs with a green overview. Love it
Timely, carpets were not that wet, done quickly, fair price.
Customer service was friendly, Pablo did a great job cleaning my kitchen tile and 3 bedrooms and he did it super fast!
Your service technician was professional and prompt, attending to detail & my need for a tight schedule.
The technician was knowledgeable and prompt. The carpet looks like new.
Nothing thnx!
Enjoy the non-chemical smell
On time, very polite , good job
The company is professional and punctual, with confirmation calls. The technician, Wesley, was very knowledgeable, enthusiastic, timely, pleasant and just downright hard working. He even cleaned a need size rug at no extra charge. The carpet looks exceptionally good.
No residue . . .
The two gentlemen who provided the services were punctual, courteous, informative and hard working. I Love that your company doesn't use chemicals as I am highly allergic to chemical products.
I have already recommended Zerorez to several friends.
Great service and Awesome results!
Kit D, Grapevine Texas
Very efficient. Seemed to get the job done quickly.
Great customer service, quality of work. Pricing was affordable. Technician very polite. Will recommend, word of mouth always a great way to advertise. Thank you!
Very quick
Good job cleaning carpet
I love that you use no chemicals (only water) and that no residue is left behind. It really didn't take long to clean the carpets and the gentleman who was here did a fantastic job.
Name removed
Technician was respectful, helpful and courteous. The Value and quality of the service exceeded our expectation. Love love love how clean our carpets are we will definitely refer and be a loyal customer.
No
I am pleased with service. Technician did a good job and answered questions and performed the service well and in a timely manner.
Service tech was great. Very thorough on cleaning and very polite.
Got the dirt out, and sanitized as well. Good job !!
Very friendly technicians!
The tech went above and beyond to pre spot and take extra care of the carpets. He was very knowledgeable and helpful.
Fabian and Jalen came out to my house. They were extremely careful not to damage my furniture or walls. They wanted my feedback as soon as a room was done and if I was not satisfied, they were happy to do it again. I was TOTALLY satisfied and they did not need to redo anything. As they were cleaning my carpet, all of the soapy chemicals from my last carpet cleaner was coming out. I will definitely use them a again. Just be sure to realize that anything you add on exceeding the special that is being run is a bit pricey, but I didn't mind paying it because they did an awesome job!
This was the second time for me to use Zerorez and once again they did not let me down. The service tech was excellent and explained every step of the process. I will use them again when necessary and will recommend (I did just a few minutes ago) to all my friends and neighbors. Thanks for being so professional. Name removed Freed

JL was our service provider. He did a great job and was very professional. I will definitely ask for him the next time we have the carpet cleaned.