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based on 83377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
There is spray all over a piece of furniture. I've tried numerous ways to remove it. Furniture has bleached spots
Our technician went above and beyond for us!
The Zerorez Service was excellent that I received.
The Guys did a very good job. My carpet looked
Great when they finished. I’m very happy.
We just had the master bedroom cleaned but one area still is slightly discolored and my bride still smells dog pee.
Is there a way to have the guy come back to treat the one spot by our master again. The furniture is still in the hallway as some areas were wet last night still.
Great service. Came early and was very detailed. Explained everything well.
Very friendly and thorough technician. Quality job - well done!
Even though you were not able to get it as clean as it needed
In one Room. . You still did a Great job in the other 2 Rooms.
The tech was timely, professional, knowledgeable, efficient.
Great job, the results were just as I have expected.
This is the third time to clean my carpets.
Thanks again.
Excellent results! Professional pride in work.
Alberto did a great job and was patience and friendly in addressing my questions.
One comment: Zerozez needs to be more accurate in setting their window. 8 to 10 turned into 11 to 1 after I inquired as to why I was not seeing the tech,
Great job and courteous technician!
You exceed my expectations!!
They were able to remove stains and make my carpet look brand new.
Fabian was great. Showed up on time walked me through the process and explained exactly what he was doing. Although the carpet evidently had never been cleaned or possibly vacuumed it was cleaned as well as possible. The high traffic areas were still somewhat stained. Overall I would recommend Zerorez to anyone who needed carpet cleaning
Maybe was here for 15’- tried to sell me too many services and would not clean an approximate 2’ of rug cause it technically wasn’t part of the hall- lost the $40 tip I was going to give him
It was disappointing that he had no way of removing any discoloration we had.
He did a very good job, was very polite, and was very fast
Great service and price.
Techs are professional, polite and prompt. They are upfront about what extra services are advisable..Carpets dry quickly and look great!
Carpet technician did a good job.
Two stains in the living room area cane back and are visible.
Name removed
The professional of the operator
I loved the technician that provided our service he was punctual and provided detailed attention to the cleaning of our carpets, as well as professional behavior. I will use this service again. Our carpets were dry within the time he said it would be. Job exceptionally well done.
On time, knowledge about there products, friendly, and carpet is very clean
Randy did a great job cleaning our carpet. It looks so much better.
The technician was very knowledgeable and nice
The employee did a great job cleaning our furniture. We will definitely use you again.
My technician, William performed his job very well. Thank you.
Carpet looks great.
Did not move light weight furniture which left dirty spots. Did not clean around edge of carpet. Did not try to remove minor stains which I removed with cheap carpet cleaner spray. Not a professional job. Will not recommend.
The customer service is fantastic. My tech Javier was professional, personable and very thorough. No residue from the cleaning. Great company!