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based on 83377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Environmental friendly. Techs are professional and knowledgeable.
My house always looks better after they are done! Price is good.
The guy was great
Awesome
You guys do a wonderful job! Talking to Tech who was wonderful he said we might have odor come up from the enzymes. We have a sour smell from the bedroom in one area so want to get you guys back out to go over it again. First name removed Phone number removed
The product itself and all its benefits, the time to apply the product and the recover time on the carpets. The results are amazing along with the technician who came and delivered.
-Brett
Courteous service. Attention to detail.
Carpets look great and I love the nontoxic cleaners but even with the additional pet treatment, we can still faintly smell dog urine in one of the rooms.
Our technician was Paul, I believe, and he was amazing. I would be happy to see him again.
Excellent communication, confirmed I made the appointment, gave me a arrival window, let me know they were on their way. Employee was professional and courteous. He did an excellent job cleaning my carpet and ensured we were pleased with the work before he left.
I love Zerorez Specials. They are affordable which enables me to get my carpets done more frequently. My carpets also look new after they are cleaned.
Great service, as always! Thank you! I will be your customer for life!
Pablo was great!!!
We paid for topical and flash treatments and now have spots visible that weren’t there before. Plus the carpet was soaked and took over 24 hours to dry. I am concerned about getting mildew or mold from the moisture.
The technician was very polite and professional, that’s why I gave you a 5.
However, I am disappointed in the product and after spending over $400, I will not be recommending or using your service again.
The serviceman was polite, efficient and did a great job.
Prompt, efficient service with a smaile!
Clean carpets and excellent carpet information from service tech
The technician always calls to let us know he is on the way. They have always answered any and all questions we may have had. Technicians are always pleasant and respectful and also thorough in their work.
Thank you!
The carpet started out very dirty and ended up looking great.
The engineer was prompt and very professional. They were able to show me video of my air vents with the before and after pictures. I was Very happy with the support and work.
My hardwood floors look AMAZING! The carpets also!
Your employee was excellent. He was kind, informative and professional!
great work...Your employee was the best.
The quick schedule for service. Listen to what services I wanted. Tech worked well, communication between me and the company was very helpful.
The service was good and Paul our technician was very good, friendly and knowledgeable !
Willing to talk and explain
Clearer presentation of charges as both appointments nearly doubled from what I initially expected when I made the reservations.
Carpet cleaning is the best
Mario was very knowledgeable and helpful! Will definitely be using these services name in the future. Timely, professional and kind!
The technician was great! Explained everything.
I thought the outcome would be better.
Not his fault but maybe the product
great service, would highly reccomend.
Your technicians