- Phone: (214) 372-5326
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based on 84421 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When I was online to pay I was prompted if I wanted to tip. I paid $185 to have 3 carpets cleaned and it only took about 30 minutes and when I go to pay I'm asked if I want to also leave a tip. Tipping had gone way too far.
I wasn’t here this time I had to substitute at my church for someone that was ill and they’re just several stains I’m surprised wouldn’t come out but next time I will be present when he’s here. My husband just didn’t even check let a man and ignored him.
Nick did a good job! Fast and efficient.
It had been a couple years since carpets were cleaned, and dis a very good job.
No harsh chemicals and still able to get spots out.
The employees are professional, and hard-working.
Very good job
The service quick and efficient. The guy who came ( i forgot his name, sorry) explained everything and was very thorough.
Very good. The carpet is very clean and tech is highly professional and explains every details of the process.
John was very professional, knowledgeable and did a fantastic job cleaning all my carpets.
The carpet is nice and clean. I also like the technician who did the work, he was courteous and kind to my mom who was watching in her wheelchair. He came in and did a professional job.
Clean and pure cleaning - excellent service.
Job was well done. Tech was very knowledgeable.
Zerorez always does a great job. Very reliable and friendly employees.
good service, efficient and friendly
Waters quality. Pre treatment procedures
They were not able to clean grout uniformly although was shown initially. Would appreciate if you can send other team who can look at it. Thanks. MH
Removed the stains and looks new!
Technicians were professional, thorough, and personable; great job!
No odor
I still see points on carpet that I think could have been removed
On Time and did a great job!!!!!
We had our carpets cleaned by Zerorez before Thanksgiving 2024. Evan did an amazing job! He was friendly, courteous and very knowledgeable about the business. We hadn’t had our carpets cleaned in 5-10 years and they looked beautiful after he was done! Drying time was reasonable and they still look great now, 3 months later. I would highly recommend Zerorez!!
The service was great. But I am unable to print your invoice. My system won't allow because it says "unsafe". Called for a resend. Same thing. Called back for invoice to be mailed to me. If not received, I will not be able to use your service again or to recommend, as I need the invoice for tax purposes. Suggest you check into this.
great technician did a great job
Professional, on-time and knew what they were doing. Thank you.
Edwin was amazing. He was professional, knowledgeable and patient with all my questions. With four animals and then the kiddos our carpet was in dire need of a cleaning and refreshing. This is the first time I've ever used a carpet cleaning service and I will forever continue to use Zerorez.
Timely
Professional
Affordable
Excellent Results
Will definitely use again
Fantastic company
Leaves the carpets clean
tech had arrived and kept getting calls from your company while i was trying to talk to him. very unprofessional and very unorganized. Had to ask tech his name. He did not introduce himself and no name tag or ID.