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based on 83377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved our experience!
great customer survice by Shane
Nice personnel
Great job
Name removed
Quick and efficient.
Removed almost all spots from badly soiled carpet. Technician (Nelson I think) was polite and answered all our questions. He finished entire job quite fast. Very pleased and will be using your services again.
My technician was very knowledgeable. He was patient and took time to explain the process.
Very professional. Thank you.
The tech was quick and professional
Thorough and fast
Job well done
Fast, friendly, sale was exactly what I needed
The service was great. The carpets look brand new. The technician was informative and professional. Will definitely use again.
They don't use any chemicals. Carpet dries quickly & always running promotions. The Tech is always there at the time they say.
Zerorez exceeded my expectations my rugs and upholstery look great!
very efficient professional clean great sent and dry up very quickly
The technicians you employ are friendly, courteous & knowledgeable. No soap is used and the cleaning leaves the house looking like new!
The customer service and quality of the work performed by both techs were excellent.
Fast service and it doesn't have a string smell left in the air.
The tech was rushing through . We had them come back . They sent the same lazy tech who was now irritated to come back . He rushed again. For almost $500, I am definitely not impressed .
Yall stay in touch with your customers very well!
Call of service and results
George was great. Nice and professional carpets look awesome.
the tech does a thorough job, removed the stains. the drying time is very quick
Sometimes the product has to sit but the product really does work well and I’m happy with the results
There was a disconnect with my service. I had scheduled 3 rooms of carpet cleaning and the tile in my bathroom and shower. The service rep did not have a certain cleaner for the shower and waited until someone could bring it.
He did spray the chemical and clean the shower. When it dried completely, the mold was gone but the residue of soap scum was very apparent in the grout. My shower actually looks worse now and I will have to use CLR to clean the grout.
I have used Zerorez for years and you cleaned the tile in my kitchen 2 years ago. It looks new now. That is what I expected for my shower and bathroom tile.
I do not think this was worth the $250 I paid for my shower to be cleaned. I would appreciate a refund.
Name removed
Our last cleaning was below average. We've had some good technicians, but unfortunately the one from our service in March is no longer with the company. Our most recent visit wasn't up to standards. We still have some spots after the service (that normally would have been treated).
Great job
The carpet cleaning
The Tech was knowledgeable and very friendly
The extractions