Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83377 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 7, 2024 — Rated 10 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician Charles arrived on time after calling first. He was professional and efficient. Pointed out areas that needed additional treatment.

Report a concern   September 7, 2024 — Rated 9 out of 10 by Cheryl Courson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and efficient

Report a concern   September 7, 2024 — Rated 10 out of 10 by Karen Bell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got here on time, did a very good job, and good communication.

Report a concern   September 7, 2024 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was fast and efficient.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Lena Robinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products, and my experience with your company has been excellent. You always send someone that’s qualified to do an outstanding job and I really appreciate that. Your tech George was wonderful and very professional. He did a superb job cleaning my carpet. He has such a great personality. I tell everyone about Zerorez, and about the type of service y’all always render.
Thanks, I appreciate you!!!!

Report a concern   September 6, 2024 — Rated 10 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was excellent. Very professional and friendly. He did an excellent job.

Report a concern   September 6, 2024 — Rated 10 out of 10 by N.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always great quality of service and treatment

Report a concern   September 6, 2024 — Rated 9 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly service, good work and affordable prices.

Report a concern   September 6, 2024 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good cleaning and fast service

Report a concern   September 6, 2024 — Rated 8 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I am somewhat neutral but I have already recommended the company. My carpet was really dirty in track places and the spots were removed but I could still see that it was not the best cleaning. Maybe with another cleaning it will look better. I may try this in the near future, because it is a room where there will be no more activity in it....so it would not get dirty from this cleaning....I am just on a budget and cannot get it cleaned in the next month. I did like that the carpet was not saturated in water after the cleaning and it dried pretty quickly. Thanks

Report a concern   September 6, 2024 — Rated 10 out of 10 by Pam Gifford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As I said in survey i filled out yesterday very pleased. I don’t like to give multiple surveys. Evan was perfect. Please refer yesterday’s information provided by me.

Report a concern   September 6, 2024 — Rated 10 out of 10 by Steven Gollis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good results. A good value and thorough job.

Report a concern   September 6, 2024 — Rated 10 out of 10 by Jennifer Beckwith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician Diamond was beyond PHENOMENAL! He was so polite kind and extremely respectful. We will always request him from now on.

Report a concern   September 6, 2024 — Rated 10 out of 10 by Kathy Jenkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had have you guys come back out and Fabian Carpenter is AWESOME!! Excellent job!!!

Report a concern   September 6, 2024 — Rated 9 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning method without soap

Report a concern   September 5, 2024 — Rated 2 out of 10 by M.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had another company come and try to clean the spot since Zerorez was unsuccessful in their attempt. The other company had a lot more success in getting rid of the stain than your company did.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Don Bass Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We heard about your service over 10 years ago and tried it out. we like the fact that you don't "pump" harsh cleaning chemicals into our carpet to do the cleaning, just hot water in and vacuum it out with all the dirt and stuff. Good process. We'll continue because your system works.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Kathy Mitchell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was awesome. He did a great job and was so genuinely friendly. The carpets look great. Can’t say enough good things about the tech and the job he did.

Report a concern   September 5, 2024 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet feels so clean!!! Evan, our technician, was efficient and thorough.

Report a concern   September 5, 2024 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The team was professional, polite and quick.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Anna Lineberry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diamond was excellent. He went right to work. Very knowledgeable about his services.

Report a concern   September 5, 2024 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Both gentlemen did a thorough job of explaining the process and cleaning our carpets. Thank you!

Report a concern   September 5, 2024 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals, carpets dry fast, great prices, prompt service.

Report a concern   September 5, 2024 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service men are prompt and professional. They explain the services and the costs before services begin.

Report a concern   September 5, 2024 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent results.BTY, I’d be glad to lshare my opinion as requested below if you did not use my whole name. Other sites allow me to use my first name & last initial.

Report a concern   September 5, 2024 — Rated 10 out of 10 by Pat Stevens Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work & prompness

Report a concern   September 5, 2024 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is clean, and the workers were very polite.

Report a concern   September 4, 2024 — Rated 8 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The 3 hr window did not work bc you were 30-40 min late. So I waited around for nothing. What would have worked better for me is a 30-min heads up call before you show up. That way I can run errands or go to work or whatever, but I have 30 min to get home to meet you. That way nobody’s time is wasted.

Report a concern   September 4, 2024 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean products, efficient, punctual, great results.

Report a concern   September 4, 2024 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Lack of chemicals


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