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based on 84021 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ease of scheduling service, professional work and courteous.
Price
I was disappointed that the stains (I think body oil) did not come out of the both bathrooms. They looked better but after a few days not so much anymore. The other carpet areas were great though.
I would rather you did not offer the free tile cleaning and just lowered your price.
I have been a fan of Zerorez for more than 15 yrs. and I always appreciate a job well done and respectful service men. Eric & Eric did both and I enjoyed having them in my home. I have and will continue to recommend Zerorez to my friends and family. My carpet is very light beige and they look so beautiful when they leave I hate to walk on them!
The carpet looked really nice and the service person was very "customer oriented:.
I like that your company is quick and thorough and carpet cleaning process is free of harsh chemicals. Your technician was very polite and respectful!
The tech was great and super polite
I don't really like the up charge to remove stains. That is the goal of having carpets clean.
Technician did a great job
That is all natural. Don't like that you say it 109 but with all the extra stuff it costs more
I liked the low amount of water left in the carpet after the cleaning, it dried very quickly.
Very nice service guy that made sure he was clear on what services I wanted and made sure I was happy with the results!
Carpet not clean on first round. Should be. I texted back but no response yet.
Professional who came to my house was very knowledgeable and friendly. The carpet dried quickly and there was no smell afterward. My carpets are now Clean and look great. Thank you.
Darwin did a fabulous job on both the carpet and wood floors. He was pleasant and efficient. The best we have ever had. I would have him again.
Ten years of almost impeccable service.
Great, personable technician who gets good results
Tristan was very kind and hard working.
Great customer service, & the work your techs perform is excellent!
The gentleman who cleaned our carpets did an exceptional job.
Quality of cleanup job! Professional workman, that know their stuff!
Technician was very polite and efficient. Gave me all the info. I needed and answered all my questions. Very professional. He worked quickly, but did not rush. Costs were clearly explained and we are very pleased with the service. Would highly recommend - have already done so - and would use again. Name removed
I like the professionalism and expertise of your employees, and the quality service they provide.
The men were very polite and explained everything they were doing and wanted to make sure we were happy with their services.
I have had a stain on my carpet for the last 4 times that you have been cleaning my carpets until Ricardo Gutierrez put some stain remover on my carpet and it went away. A miracle. So what did I do since I buy my products through you, I ask to buy a bottle and he said that as a customer I am not allowed to buy it. I buy your products so that when you come out I am using the same products that you do. But why can't I buy this stain remover? Its not like I wont have you come out and clean my carpets anymore. I love your cleaning service. And that Mr Gutierrez is an asset to your company. So why can't I buy this product. Your product. Please reply. Thank you.
Service was excellent
Quality people and a great process for cleaning
For $99.00 you get a little water on the carpets. They are not deep cleaned and you have to pay extra for anything. No worth it in my book
Non-abrasive cleansers. No odors Tech was super cordial And efficient.
Techs are very knowledgeable about your products and services. I've had my carpets cleaned numerous times by your company and everytime the same stains re-appear in the master bedroon. I discussed this with Ricardo the tech on Monday and he said it's because it needed some additional chemicals that was an additional cost. I agreed and so far it has not re-appeared. For the amount I paid to have it cleaned if is returns I will be in tough with your office.
professional tech, attention to detail…..good communicator.