Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 85000 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2017 — Rated 9 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, efficient, good job

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wesley came to my home July 3rd to clean my carpet. He was very professional, extremely courteous. My carpet looked amazing he explained what he could and couldn't do as far as getting some stubborn stains out. There was only one he could not get out but he gave it his best effort. It was cherry Kool-Aid spilled several years ago that I tried to scrub out and probably just helped set the stain more into the carpet. I know I will use them again and I will ask for Wesley. It is really hard to find good customer service lately but Wesley gets ***** from me. Thank you!
Report a concern   July 5, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look amazing!

Report a concern   July 5, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a great job, exceeded my expectations!! The floors are amazing and he was very courteous, went above and beyond!
Report a concern   July 5, 2017 — Rated 8 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

Better communication with regards to the timing and whereabouts of the technician
Report a concern   July 5, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians always go the extra mile and do a terrific job !

Aaron worked especially hard on our carpet and made a huge difference in its appearance .
Report a concern   July 4, 2017 — Rated 10 out of 10 by E.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech showed up on time and did a great job and was very professional

Report a concern   July 4, 2017 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The cleaning was thorough and fast. Because no harmful chemicals were used, the carpet had no sharp or "perfumey" spell when the service was completed. I will definitely use Zerorez again and recommend it to my friends!
Report a concern   July 4, 2017 — Rated 10 out of 10 by R.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and timely; exactly what I expected.
Report a concern   July 4, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free
Report a concern   July 4, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look really good. The you man who cleaned them was very efficient and polite. He knew what he was doing and did a great job.
Report a concern   July 4, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way the carpet looks and feels after using your services.
Report a concern   July 4, 2017 — Rated 9 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

zero residue
Report a concern   July 4, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your team is excellent. I think I got the same person who did it last year or year before. Been a fan of your team.
Report a concern   July 4, 2017 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks ZeroRez!!! You did it again!! 2nd time to use your service. And your tech, Jeff, did a great job!!! Very professional!! Very personable & focused. This time, in addition to carpet cleaning, y'all took care of tile cleaning too!! Exceptional work !!!
Report a concern   July 4, 2017 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was amazing with my children and was willing to let my son help him!
Report a concern   July 4, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is soo clean!
Report a concern   July 4, 2017 — Rated 10 out of 10 by S.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was fantastic. He was so incredibly knowledgeable. We just bought a new house and signed the closing documents that morning. Upon inspecting and cleaning the house our technician gave us information on the carpet that we really didn't see/know before: because of the dog they had, there were several urine stains all throughout the house, and in 1 closet in particular (where the most likely kept the dog) fecal stains and long-term set-in urine stains. VERY BAD NEWS FOR US on having our great new first house only a few short hours! But I felt better knowing that our technician could explain these things to us in a professional manner from a wealth of experience in these matters. He also explained the extraction capabilities of Zerorez.
Thank you so much. Will be a Forever Customer.
...Steph.

Report a concern   July 4, 2017 — Rated 10 out of 10 by G.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy was on time and very polite. He did a great job and got out stains that I couldn't with a carpet cleaner that I had rented the week before he came to my home.
Report a concern   July 4, 2017 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, carpet dried in 3 hours. Will use service again in future. Courteous, friendly, professional

Report a concern   July 4, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Julian was wonderful.
He is a real asset to your brand.
Report a concern   July 4, 2017 — Rated 9 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks great- professional staff.

Report a concern   July 3, 2017 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Appointments are convenient, arrival is timely, cleaning is efficient.
Report a concern   July 3, 2017 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This makes my carpet look new & the stains never come back!

Report a concern   July 3, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician Ronald did a great job!!! He arrived on time, was very profession and polite and when completed the carpet looked wonderful!!! Before leaving he even placed the furniture on blocks to keep it dry. Couldn't ask for more!!!

Report a concern   July 3, 2017 — Rated 8 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What could we do to improve?

Never got the 100 sf of tile done. Rep left as soon as carpet was done. Didn't even mention the tile.
Report a concern   July 3, 2017 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You were able to take care of a spot that's been here over 6 yrs.
Report a concern   July 3, 2017 — Rated 10 out of 10 by K.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This time I wasn't very dirty but the tech was done in an hour. Very fast and kind
Report a concern   July 3, 2017 — Rated 9 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff is friendly and efficient and the cleaning solution with no smells!
Report a concern   July 3, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean floors that are safe for my dogs.

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