What our clients think of us!

Very professional. quick. Arrived when they were supposed to. Quality service.

Great carpet cleaning experience. Carlton was wonderful, efficient and so professional.

I think the tech, Dave, who did a good, was very good at informing me about your cleaning process and the what to expect. The carpet does look cleaner overall except where shoe stains have discolored the carpet, like in front of chairs, and in walking paths or traffic paths.
These stains are somewhat lighter, but they did not disappear. I understood this possibility at the out start.

I must say that the carpet is 15 years old and has never been cleaned. So, 100 percent cleaning success was never going to be achieved.

Name removed

Very courteous and professional service person .

Transparent... I do appreciate information about additional services but not being pressured to buy. I like no chemicals and how fast the carpet dries. And very professional people.

Great job by the employee managing the job. Zerorez is fortunate to have such a great employee!

Darwyn was great. He explained what he was doing to do and how things would look like when he was done. It looks clean.

He notice that we had a dishwasher leak going into the carpet and suggested we needed a flash treatment to get the water and smell out. Also, we had a place where our cat used to go that he also did the flash treatment. Things worked out great. He mentioned that he always asks about putting somekind of protection (safeguard) on carpet when he does it.

We will definitely requested Darwyn when it time to clean again.

Generally speaking the carpet looked very good immediately after the cleaning and maybe for a few days. However, it seemed to become dirty looking again quite shortly after the cleaning. Is it possible we should have had a protection put on the carpet? We have been offered that before but we weren't this time.

on time
explains procedure
does job and leaves

We have used Zerorez for several years now, I won't use anyone else! The technicians are always very efficient and do a fabulous job. The carpets are over 10 years old and always look like brand new when they are finished!

The rooms are very clean with spots removed without a cleaning product smell.

I paid extra for 2 gallons of that special 'liquid' which didn't look all that special to me and didn't work. Cat pee smell as strong as ever.

The technician came in and got right to work making my carpets look clean and new again.

The carpet was very dirty. I head some doubts that out would come clean.

The technicians were very friendly and knowledgeable. They accessed the situation and told me that they would start with the dirtiest room and i would be able to see as they clean. I asked them to go over that room again for an extra $35 and i was pleased with the results. The other 3 rooms were not as dirty and came out pretty clean after cleaning. They were happy to go over worn areas so i could see that was as good as out gets.

This carpet is a short shag and fluffed up nicely. The carpet is about 11 years old.

I was very happy with the technicians. They answered all my questions and were pleasant and polite.

Your technician was friendly and informative when explaining the cleaning process. Especially appreciate no fragrance/odor after cleaning. Was shocked and amazed at results of tile cleaning! I had no idea the results would be so significant! Cost was also reasonable, especially for such a good job. Thanks

On time
Office called before driver showed up
Representative called with eta
Representative friendly, courteous and professional
Representative reviewed all areas first to determine needs
Representative setup and was done in 45 minutes with all 4 rooms
Checkout process was easy

Beyond the product itself, we love that our technician arrived on time and was extremely professional and courteous. It had been a while since our last service yet he took the time to look up our account and be familiar with the services we had done in the past so that he could provide great recommendations for our current treatment.

Quality job, tech was good to work with.

The technician was a professional and polite serviceman. He explained the process thoroughly. He was respectful of my belongings and my household. And best of all, my carpets are SO clean!! They look rejuvenated like I didn't think they could! I highly recommend zerorez to anyone needing some carpet cleaning.

very good

The technician did a great job. Arrived early and had a great attitude.

The serviceman was very efficient, helpful and courteous.

Zero residue.

The specialist that came to our house was wonderful! He was so polite and knowledgable. He went above and beyond. He spilled some of his water and cleaned a whole additional area because of the spill. The customer service he offered was excellent!

Your representative was so very knowledgeable and professional. He was able to remove a stain that I was sure could not be removed and I was so very impressed with his expertise! I did refer your company to a friend who used your services the same afternoon that we did!

Thank you for your usual fine service!

I love that they are environmentally friendly and don't actually use soap which can just stay in your carpet and cause further issues attracting dirt.

The team that seved us was great and did a great job.. We are pleased with the work. They were very respectful and a pleasure to have in our home. We give them a ten. 1038 Lakegrove Loop Midlothian Texas,

Ronni and Bryan Last name removed

Professional and quick.

My carpet didn't come clean at all. I was very disappointed in the process but the technician was excellent. He did his job as expected.

No surprise charges, knowledge of staff and prompt service.