Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84019 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 24, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is not crunchy when it dries! There is not a perfume smell! Carpets look great.

Report a concern   June 24, 2017 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice rep by JL. Great job on my floor and carpet!

Report a concern   June 24, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely arrival, great stain removal from all carpets, very knowledgeable about services, and good carpet dry time.

Report a concern   June 24, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough job done by our technician.
He was completely knowledgeable about all aspects of his job.
He didn't rush and was always willing to stop and answer any questions we had.
Our carpets look great and were dry in about 4 or 5 hours.
We will be sure to have Zerorez scheduled to come out once a year to keep them looking nice.

First name removed R Last name removed

Report a concern   June 24, 2017 — Rated 10 out of 10 by A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A good job done!

Report a concern   June 24, 2017 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick service!

Report a concern   June 24, 2017 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very professional and helpful. We will definitely use your company in the future.

Report a concern   June 24, 2017 — Rated 5 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I still see dirt spots.

Report a concern   June 24, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's fast, efficient, and the technician was great!

Report a concern   June 24, 2017 — Rated 7 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I don't feel like the rugs came that clean. Also, the equipment leaves water spots on the wood floors.

Report a concern   June 24, 2017 — Rated 10 out of 10 by E.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the quality of the work but don't like the prices.

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

you do a good job. when a spot is removed it usually doesn't reappear.

Report a concern   June 24, 2017 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician
Spots come out!

Report a concern   June 24, 2017 — Rated 5 out of 10 by M.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I love Zerorez! Ben a long time customer and have always been pleased, in the past my carpets are raked and cleaned. That did not happen this time and I don't feel like I received the typical deep cleaning I have always had in the past. Pretty disappointing.

Regards
Name removed

Report a concern   June 24, 2017 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by the tech!!!!!! Great company!!!!!!!!!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient,respectful and courteous staff from the initial order to the actual services rendered!!! Great job!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and helpful employees!

Report a concern   June 23, 2017 — Rated 10 out of 10 by S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast friendly and courteous and clean carpet!

Report a concern   June 23, 2017 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy Ruffin was polite and thorough. Did an excellent job and explained the costs to me. He came on time.

Report a concern   June 23, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used Zerorez twice and am very happy with their services.

Report a concern   June 23, 2017 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

employees. ease of scheduling.

Report a concern   June 23, 2017 — Rated 10 out of 10 by H.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has a great product and service. I have used them for several years.i had a problem on this cleaning, due to scheduling problems and lack of communication from the company. i will continue to use them because the end product was good.

Report a concern   June 23, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are always professional and courteous. You do a great job.

Report a concern   June 23, 2017 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was so professional, personable and he did a very thorough job in a very efficient manner. He cleaned up and returned furniture to its place.
The carpet is almost like new. I will definitely use Zerorez again. Very pleased.
First name removed

Report a concern   June 23, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service! Extremely pleased with carpet cleaning service with Gregg.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very friendly and my carpets look beautiful!

Report a concern   June 23, 2017 — Rated 7 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

When you say you can do the job of cleaning a/c vents. At least try. Don't just look at the job and just say no can't get the job done. When I call I explain you can't get in the attic. Then say we can still do the job.l can not clean them myself. REALLY. At least y'all can clean carpet.

Report a concern   June 23, 2017 — Rated 10 out of 10 by E.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Seth & Tim who were the two guys who came & cleaned my carpets & tile were friendly , very respectful , knowledgeable about the product .
They were both very helpful .
They did a great job .
Name removed .

Report a concern   June 23, 2017 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We like your techs who come in do the work as well as the fact that your products are environmentally friendly.

Report a concern   June 23, 2017 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the service tech did a fantastic job. he was informative, efficient and made the proper recommendations regarding treatment. I was impressed with his product knowledge.

joe creates much value for your company and I will certainly continue to be a repeat customer.

Gene Pumphrey


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