Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84020 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2017 — Rated 10 out of 10 by F.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets look really good after cleaning. The person who did my carpets was positive and helpful.

Report a concern   June 16, 2017 — Rated 9 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional. Nice job.

Report a concern   June 16, 2017 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Tech did an awesome job, going over the services offered and left quotes for services in the future. I like the smells, and the way carpets looked cleaned.

Report a concern   June 16, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well the products remove all the dirty and smell good so my carpet look very clean .
And you have a very good services the boys were on time and they were very friendly.

Report a concern   June 16, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylen was very professional and did an outstanding job cleaning our carpets. He was thorough in his explanation of what he would be doing and how effective his approach would be. Mission accomplished! Thank you Jaylen and Zerorez!

Report a concern   June 16, 2017 — Rated 9 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service man!

Report a concern   June 16, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great and my carpets look wonderful!

Report a concern   June 16, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carlton was the man who cleaned my carpet. He was very nice and professional. I would recommend him and Zerorez

Report a concern   June 16, 2017 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous and efficient! Job well done!

Report a concern   June 16, 2017 — Rated 10 out of 10 by B.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy that came was excellent and very thorough. Product was great as well.

Report a concern   June 16, 2017 — Rated 10 out of 10 by B.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that you do not use soap type products. That your crew is professional, kind and respectful. Will use you again and have recommended you often as the go to carpet and tile cleaning company.

Report a concern   June 16, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician sprayed the carpet to stop the "pet" odor before he cleaned the carpet. It looks great and it didn't take him a lot of time. He was very professional and did a great job. I love Zerorez. Thank you. Chase did super great.

Report a concern   June 16, 2017 — Rated 10 out of 10 by W.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was fine. He did an excellent job. Not so good on edges and corners. But all else was great. Thank you.

Report a concern   June 16, 2017 — Rated 8 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

The fist person that came rushed quite a bit, I thought he could do a better job. We were probably his last call for the day.

Report a concern   June 16, 2017 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and did a good job and got the stains out another company could not get.

Report a concern   June 16, 2017 — Rated 9 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came to clean the carpet he was very professional and explained everything to the max BUT I was disappointed in some areas of the carpet didn't get as clean as I was expecting

Report a concern   June 16, 2017 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the thoroughness of Joe. He was very good explaining things to us. Very nice man. It far exceeds the previous company we had to clean the carpet.

Report a concern   June 16, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and clear.

Report a concern   June 16, 2017 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dave Thomas, the technician who cleaned my carpets, was the BEST and my carpets have never looked so good! With soil from construction crews and an elderly dog, I thought my carpets were beyond cleaning, but Dave's knowledge of the situation proved me wrong. The stains are gone! Going forward, I will always request Dave Thomas for carpet cleaning. I hope you pass this review on to Dave. You have a very valuable technician, and I hope you appreciate what you have.

Report a concern   June 16, 2017 — Rated 10 out of 10 by T.H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I appreciated the honesty, friendliness and professionalism beginning with the receptionist to the technician, Paul Fetui! He was the best and made our tile so squeaky clean that I could eat off the floor (although I wont do that literally)! Thanks Zerorez! Look forward in future businesses with y'all!

Report a concern   June 16, 2017 — Rated 10 out of 10 by N.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   June 16, 2017 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh cleaning chemicals.

Report a concern   June 15, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You got out stains that another rug cleaner could not

Report a concern   June 15, 2017 — Rated 5 out of 10 by C.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I dont think the tech that came out did a complete job.

Report a concern   June 15, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best cleaning! Carpet looks and feels great!

Report a concern   June 15, 2017 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My area rugs had really been stained by my dogs. They look so much better since they were cleaned, and certainly smell fresh now.

Report a concern   June 15, 2017 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service from the time I put in my call & got freshly cleaned carpets. Service was above and beyond !

Report a concern   June 15, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job
Great technician

Report a concern   June 15, 2017 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think that the way you all clean carpets is unique. I asked Alvin Blackmon who was my Technician to explain to me how he was going to clean using no chemicals, and he did an Awesome job of doing just that.

With people like Alvin working for your company you should always have satisfied customers.

Name removed

Report a concern   June 15, 2017 — Rated 8 out of 10 by H.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Lower costs for pet treatment.


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