Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84019 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 30, 2017 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent stain and odor removal. Carpets are soft when dried.

Report a concern   June 30, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got pet stains out that I couldn't - friendly staff. Would definitely recommend!

Report a concern   June 30, 2017 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians did a great job of cleaning my carpet and they made sure I was satisfied with the service. My carpets look much cleaner now than the last time I tried to clean them myself with a rented carpet cleaning machine. I will definitely be using Zerorez again in the future.

Report a concern   June 30, 2017 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that came was very professional and helpful, did a good job

Report a concern   June 30, 2017 — Rated 10 out of 10 by W.A.C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick, and the stains and grime are lifted from the rugs so thoroughly and efficiently. No smelly chemical odor, either, just a fresh citrus fragrance. And the techs are always very courteous, clean and professional. And best of all....no up-selling.

Report a concern   June 30, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Part of my carpet is 11 years old. It has been cleaned several times. Never has it looked as good as it does after Zerorez. The representative was polite, efficient and knowledgeable. It took far less time for this cleaning than it has with any other company, and the price was reasonable. The price in my home was the same price I was given when scheduling the service. Highly Recommend!

Report a concern   June 30, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was excellent.

Report a concern   June 29, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel are knowledgeable, friendly and hard working. The technique they use to clean my carpets and tile floors works great. My tile floor is super clean down to the grout lines and my carpets are clean, and the stain protection they put on should give me an extra level of protection from the milk and soda spills my 3-year old grandson makes!

Report a concern   June 29, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jalin did a great job as the technician cleaning and explaining the process.
Angel and Ronde were quick to respond when needed. Staff is always courteous.
I suffer from allergies and Zerorez has been a great company that has offered many solutions. I purchased the Healthway Air purifying system and have had my carpets cleaned for years by Zerorez. This seems to control the issues for me and I am grateful. They are a great company and I always refer them to anyone looking for a professional job at a fair price.

Report a concern   June 29, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

JL was our service provider. He did a great job and was very professional. I will definitely ask for him the next time we have the carpet cleaned.

Report a concern   June 29, 2017 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a great experience with Carlton. He was right on time, polite and friendly. He also did a great job on our carpet.

Report a concern   June 29, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I will definitely use Zero Rez again and hopefully I will get the same technician, Terrance. Even though I was the last house of the day, Terrance did a fantastic job! I have never seen anyone work so hard to do such a great job! Terrance was super polite and very respectful of me and my home. Terrance was very detail-oriented and went the extra mile to work on some tough spots on my carpets. As a result, my carpets looked spotless and beautiful by the time he left! Even though it was late in the day, Terrance was self-motivated and exhibited a high energy level, had a great attitude, and displayed a desire to do a quality job for me. Terrance appeared to have an excellent work ethic and a personal commitment to excellence! I would definitely recommend Zero Rez, but I would most definitely recommend Terrance! Thank you for a job well done!

Report a concern   June 29, 2017 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

great job of cleaning

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was quite happy with the services , He didn't get all the soil out like I would have preferred, but he did the best he could do, so he said.

Report a concern   June 29, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I used to use Service Master at our old house. After we moved to a new house I used Stanley Steamer. My daughter-in laws Dad used Zerorez for an oil stain in his carpet and he was so impressed that I changed to Zerorez. This is the second or third time I've used them and will continue to do so.

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean and fresh rugs with a green overview. Love it

Report a concern   June 29, 2017 — Rated 10 out of 10 by E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely, carpets were not that wet, done quickly, fair price.

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was friendly, Pablo did a great job cleaning my kitchen tile and 3 bedrooms and he did it super fast!

Report a concern   June 29, 2017 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician was professional and prompt, attending to detail & my need for a tight schedule.

Report a concern   June 29, 2017 — Rated 10 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and prompt. The carpet looks like new.

Report a concern   June 29, 2017 — Rated 0 out of 10 by W.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Nothing thnx!

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Enjoy the non-chemical smell

Report a concern   June 29, 2017 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, very polite , good job

Report a concern   June 29, 2017 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The company is professional and punctual, with confirmation calls. The technician, Wesley, was very knowledgeable, enthusiastic, timely, pleasant and just downright hard working. He even cleaned a need size rug at no extra charge. The carpet looks exceptionally good.

Report a concern   June 29, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue . . .

Report a concern   June 29, 2017 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentlemen who provided the services were punctual, courteous, informative and hard working. I Love that your company doesn't use chemicals as I am highly allergic to chemical products.

I have already recommended Zerorez to several friends.

Great service and Awesome results!

Kit D, Grapevine Texas

Report a concern   June 29, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very efficient. Seemed to get the job done quickly.

Report a concern   June 29, 2017 — Rated 10 out of 10 by W.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, quality of work. Pricing was affordable. Technician very polite. Will recommend, word of mouth always a great way to advertise. Thank you!

Report a concern   June 29, 2017 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick
Good job cleaning carpet

Report a concern   June 29, 2017 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love that you use no chemicals (only water) and that no residue is left behind. It really didn't take long to clean the carpets and the gentleman who was here did a fantastic job.

Name removed


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