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based on 84994 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Jeff was very accommodating and explained why certain things would come up in carpet and why others would not. Also answered my questions regarding the cleaning of tile floors.
Love it!
Very good product,it does a very good job.
The technician
Randy our technician was great! He was on time and did a great job! Our carpets look like new!
Easy and convenient to schedule, even on short notice. Techs are always prompt, courteous, and professional.
Your technician was excellent, very professional, very well trained.
I just don't think your equipment does a good job. This is the second time we have used your service and neither time I have been happy. Our carpets are old and I don't expect them to look like new again but within days of finishing the soiled traffic routes have already appeared and the carpets don't look much better than they did before your service. In addition my wife feels like your phone representative misled her. She was under the impression our service was to be $100 plus an extra fee for dog treatment in one room. She was not here during the cleaning, and our bill came to about $260. She was not happy.
the entrance way is still dirty,,
we have not received our receipt for orental ru cleaning
Did a nice job on some old carpet
Great job in cleaning my stained filled carpets!!! Very courteous staff and a joy to work with.
Service guy was very friendly and professional
Carpets came out very clean
the service person we had did not try to over-sell us on things that would not be of benefit to us
Great service! They team was friendly and fast and my carpets haven't looked this good in years!
Tell the technician not to stick his hand out for hand shaking. Why would I want to shake your hand after you have been cleaning all day?
Pleased with the service!
Your technician was very polite and knowledgeable. He represented your company well.
Great service at reasonable cost.
Better stain removers, more attention to the curves on the stairs
RECARDO WAS TERRIFIC...GREAT SERVICE AND RESULTS.
THANK YOU.
The service itself was great. The technician was knowledgeable and professional. However, I was originally quoted $490 and the total final bill was $1200. That is outrageous and I only added a rug cleaning from the original requested quote. I feel this was some what of a scam. I completely understand the estimate might be a little off but becoming over double is ridiculous. Your estimation system needs to be updated or people trained because I provided thorough information including the total square footage of the home during the original quote.
It cleaned very well.
Natural ingredients
The fact that it's just water. No chemicals.
I like that it truly gets the carpet clean without using shampoo.
I like the way the carpets feel after dry no sticky residue
Charles Wood was excellent.
Service technician very particular to make sure I was satisfied with the job. He did an excellent job. Very detail oriented.
We think the tech did a great job and we are pleased with the floors. However, it is a little disappointing that after all that we paid (close to $700) that we still had to clean the residue left by the grout sealant.
Your tech was very friendly and professional.
He did a good job.
No fault of his own when the dinning room dried it was a bit streaked.
Still overall a very good job.