Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84019 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 2, 2017 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look new. And no harsh chemicals

Report a concern   July 2, 2017 — Rated 10 out of 10 by L.D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best cleaning without leaving the residue. My allergies feel better afterwards, the carpets are clean and stay clean, just the best all around. It had been 3 years since I last used you and the carpets were not too bad. Definitely no traffic patterns. I had the free tile cleaning for my entry way and I was surprised anyone could make the tile look good at all. Definitely an improvement.

Report a concern   July 2, 2017 — Rated 10 out of 10 by J.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable and friendly. He did his work efficiently. He was engaging and interested in providing us great results.

Report a concern   July 2, 2017 — Rated 10 out of 10 by T.E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez technicians always do a great job cleaning our carpets and have a great work ethic. They have always been super nice and accommodating. Thank you ZeroRez

Report a concern   July 2, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that Cleaned our carpet was courteous, professional and knowledgeable about Zerorez. He took the time to answer all of my questions and thoroughly explain the carpet cleaning process. I would highly recommend Zerorez and the gentleman that cleaned our carpets to a friend or family member.

Report a concern   July 2, 2017 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Surprised how clean my carpets are. They were horrible dirty.

Report a concern   July 2, 2017 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ease of scheduling appt and work done. Carpers look like new.

Report a concern   July 2, 2017 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional

Report a concern   July 2, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service, fast response, friendly guy coming into our home.
No soapy odors, love it!
We will definitely use Zerorez in the future.
Thank you!

Report a concern   July 2, 2017 — Rated 5 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

All of you kept changing the scheduled time frame - 3X to be exact. My mom was doing us a favor by having our carpets cleaned and the tech only cleaned our living room. We have had our living room and front office cleaned before for the 3 rooms for $99. Our living room carpet is clean and looks great, but the customer service needs to improve in the communication/advertisement parts.

Report a concern   July 2, 2017 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician arrived on time and ready to begin the work. He took great care in doing the work thoroughly with proper devices to guard interior corners from the hoses. He then asked me to do a walk through inspection with him which to me indicates pride in the work done.

This is my second time to use them and again was a great success. I have used other companies prior to Zerorez and am glad I am now using them instead. Zerorez has earned by trust and future business.

Report a concern   July 2, 2017 — Rated 10 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

takes no time and dries fast

Report a concern   July 2, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Tech Randy was excellent.

Report a concern   July 2, 2017 — Rated 10 out of 10 by K.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tech, very professional and thorough

Report a concern   July 2, 2017 — Rated 10 out of 10 by C.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I would like to express to you my great impression of your Tech Alvin Blackmon! I had moved much of my furniture from the rooms to be cleaned and had placed the "moving men" slidders under some of the rest. I told Alvin I would go room to room with him to move it as he cleaned the various areas in the room, but he insisted he would be glad to do that for me. He also explained any additional charges as I added another room from my original order.

He was very courteous and respectful while working continuously while here.

I was very pleased with your service.

Report a concern   July 2, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service tech was thoughtful and polite. We received a great cleaning. And he was on thermite on time!

Report a concern   July 2, 2017 — Rated 8 out of 10 by R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Add a heavy traffic area cleaning within your initial quotes

Report a concern   July 2, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had my air ducts cleaned and I can tell an immediate difference in my air quality. I feel so much better knowing I'm breathing more clean air than I was before! I also like the array of services offered to improve the health of your home...carpet cleaning, mattress cleaning etc.

Report a concern   July 2, 2017 — Rated 0 out of 10 by S.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You were unable to clean my carpet thoroughly. There were many spots (basically dirt) that were left behind. This was after I was convinced that I needed the upgraded clean in which I payed for. So what you could do is get the stains out of my carpet.

Report a concern   July 2, 2017 — Rated 10 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do an excellent job

Report a concern   July 2, 2017 — Rated 10 out of 10 by K.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a fantastic job!!!

Report a concern   July 2, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great products and friendly,knowledgeable technicians

Report a concern   July 2, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and friendly technician

Report a concern   July 1, 2017 — Rated 10 out of 10 by R.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My experience with Zerorez and Robert, the service tech, was excellent. Robert was very professional, pleasant and friendly. My tile floors look amazing after the cleaning. I am very please with the results of both carpet and tile cleaning. I will definitely call on you again. Thank you very much for an excellent job.

Report a concern   July 1, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service technician

Report a concern   July 1, 2017 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, fast.

Report a concern   July 1, 2017 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley and Timmy did a great job on our carpets including removing stains, like time we had already given up on The stains in one of our rooms but they came out all without using harsh or dangerous chemicals. And that's really important especially because of our small grandchildren who play sometimes with their faces down on the carpets all the time. the best thing about Zerorez besides the fact that they do a fabulous job is that they are friendly and willing to give anything a try to satisfy. So kudos to your all-Star team, Seth!

Report a concern   July 1, 2017 — Rated 10 out of 10 by W.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service! The tech was on time and was very informative. When the service was over I was so impressed with the way the carpet turned out!

Report a concern   July 1, 2017 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best carpet cleaning I have seen.

Report a concern   July 1, 2017 — Rated 10 out of 10 by K.K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet stains disappear leaving no residue.


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