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based on 84539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I called your company after viewing the Good Morning Texas Show. The representative did a carpet cleaning demo & 'he was offering a carpet cleaning special for $'99.00. I was skeptical at first but I made the call to inquire. I'm so glad I called. First of all, your company staff was very friendly & professional from the time I made my first call through the entire process of having my carpet cleaned. The Customer service rep, the follow-up call to confirm my appointment & ask if I had questions, the reminder call from your staff to let me know the technician was enroute to clean carpet, and the technician everyone was professional and Nice. Our technician Charles W. is an AWESOME Guy who did an OUTSTANDING JOB cleaning our CARPET! He stayed on task, answered my questions, gave me additional quotes on other areas I needed cleaned & he seemed honest and informative with additional quotes. Everything about this company was impressive & top notch. I will use your company again. We are satisfied with the outcome and the price was a super deal. Thank you for the good job of cleaning our carpet. First name removed D.
Friendly and reliable service.
I like the technicians who are thorough and friendly. And I like that there are no chemicals and no soap in your product.
The appointment was easy to make, I had all the info beforehand. The call canter notified me when the tech was on his way. The tech was very professional and did a wonderful job explaining the services to me so I could make a decision on additional care. Overall very satisfied.
I chemicals
No residue in carpet
The technician was extremely diligent and CAREFUL. He did an excellent job!
Everything went smoothly from beginning to end.
Great job, Justin and Eric!
Very nice job but it's quite pricey.
My pet stains were not fully removed and the pet treatment was put on but it looks the exact way as it was before he arrived. The tech was great and fast but he ensured my stains came out and I was good to go but that isn't the case.
It makes my carpet look brand new!
The professionalism and friendliness of the technician
It is always refreshing to have a high quality of customer service provided by the technician that comes to the home. More than anything else I appreciate the patience and professionalism that was shown by Torrance when he arrived at my home despite the horrible situation he was placed in.
Fast and on time
Technician was very professional and cleaning product worked. My wife and l are pleased with the results.
Terrence was very informative and professional besides the carpets looking great when he was finished.
Thoroughness of the cleaning. Friendliness of the technician.
good service well done
The great staff!
The man applying it was very knowledgeable and professional
The technician was knowledgeable and did a great job. I'm a first time customer. The process is clean and effective. I need to see how well it repels dirt in the coming weeks. But, so far all is well!
I've used Zerorez several times and love the results.
My carpets are cleaned and stay clean.
Fast, friendly service
Good cleaning without using toxic chemicals
We were impressed with this company. He arrived at the scheduled time and was very professional. He did a great job!
My carpet is cleaner than I have seen it in 10 years! What a wonderful job! I keep looking at it and can't believe that is my carpet.Wow!! Thank you Zerorez!
Did a Great hop getting stains out from previous owners of house. Thought I was going to have to replace carpet.
From start to finish this company is first class. At first I had looked on groupon for just your normal carpet cleaners. Don't do it my wife said! Do you want your baby crawling on soap or some toxic cleaners some company uses that might not be reputable? I said you know you have a point there. I checked this industry through researching and it's not regulated so stick with a company you hear about. They call and schedule 2 days before and the day of they call again. The service technician who cleaned the house was so kind and seemed happy to work for the company. They did an amazing job and also cleaned tile for free as part of the service. I might of saved 20-50 with a coupon using some bogus company. Just don't do it. There were a few marks left behind from some furniture. I emailed the company pics and asked what to do. They called me next day to schedule a redo at no extra cost. Things like that just don't happen in a day of profits and crappy workers who want to get paid it seems like with everything you deal with these days.
Tristan did a very good job.