Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84011 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 24, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service technician explained what he found and how it should be treated. He did an excellent job of cleaning the carpet & tile I requested.

Report a concern   August 24, 2017 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, great friendly service from first call to wrap up!

Report a concern   August 24, 2017 — Rated 10 out of 10 by K.X. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Edward is an awesome Tech who goes a billion extra miles for his customers. Your cleaning and techniques make our 12+ year old very worn and used tile and carpet look new!

Report a concern   August 24, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of your product and your personnel.

Report a concern   August 24, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Finley was a great technician and representative of your company. He did a great job in cleaning the upholstery and leather furniture in the house.

Report a concern   August 24, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There are two things I like about Zerorez; one, the environmentally friendly process you use with no chemicals or other hazardous materials. And two, the staff. We've used you four times over the last two years and each technician has been better than the last.

Thank you for the great service!

Name removed
Grand Prairie, TX

Report a concern   August 24, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My service technician, Joe, was exceptional. He was early for his appointment time ( which was fantastic), he was professional, and he walked me through the areas of my home that needed attention. This was our second time using Zerorez and the experience was fantastic
Thank you again

Report a concern   August 24, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A great job ...

Report a concern   August 23, 2017 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free

Report a concern   August 23, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick - and did the job. Robert was great. Thanks.

Report a concern   August 23, 2017 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, great work.

Report a concern   August 23, 2017 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech Pablo was great. He was knowledgeable about my rugs and carpets. He did an Awesome job!!!

Report a concern   August 23, 2017 — Rated 10 out of 10 by M.O.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez is fantastic...chemical-free makes my old carpeting look great!!! Carpet cleaning makes it look terrific, and most important, it's clean and hygienic!

Desmond, the Professional who cleaned my carpeting was outstanding!!!

I had already called the other day to recommend him for monetary Recognition that he deserves!!!

Thank you
First name removed

Report a concern   August 23, 2017 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved that the technician showed me what was coming up from my carpet. He was helpful and efficient.

Report a concern   August 23, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people ! Justin is simply the best!

Report a concern   August 23, 2017 — Rated 6 out of 10 by K.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It took 30min to clean all 4 bedrooms fro the time he started was 9:30 and finished at 10am it was not a thorough job. The master bedroom was still dirty you could see the dark color. Top of that each bedroom's entrance was soaking wet with puddle of water between the carpet and the wood floor. Very disappointed!

Report a concern   August 23, 2017 — Rated 10 out of 10 by P.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of the cleaning was outstanding!!

Report a concern   August 23, 2017 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional have used them before and always pleased

Report a concern   August 23, 2017 — Rated 10 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You are not perfect, but have been fair. I like how the carpet feels after it's been cleaned. I like that there is not a bunch chemicals in my carpet. The time window given is accurate. Jalen Giles is an excellent rep for your company. He is knowledgeable, friendly, did an excellent job and made sure I was happy with his work before he left.

Report a concern   August 23, 2017 — Rated 10 out of 10 by T.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice and respectful young man. Hard worker and did a good job..

Report a concern   August 23, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look and feel clean. Great job by the professional rug cleaner.

Report a concern   August 23, 2017 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets do not get stiff after cleaning; they are soft and like new again! No chemicals!!! Love that so much!!

Report a concern   August 23, 2017 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good job cleaned the spots price was what he quoted very professional

Report a concern   August 23, 2017 — Rated 10 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding service.
Your tech was the best!!!
He went above and beyond to make us happy!
Great job.

Report a concern   August 23, 2017 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind and helped put throw rugs back under furniture

Report a concern   August 23, 2017 — Rated 10 out of 10 by P.A.S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Eric was the greatest!! Very professional and addictive!!

Report a concern   August 23, 2017 — Rated 9 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue, fast drying, promotions offered.

Report a concern   August 23, 2017 — Rated 10 out of 10 by W.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This wasn't our first time using you, we really like the way our carpet look and how clean it was.

Report a concern   August 23, 2017 — Rated 10 out of 10 by J.A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Trivor -technician was a pure professional.

Report a concern   August 23, 2017 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personal concern about what we needed and intensity given getting it done. Was on time and did not bicker about the final cost.


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