- Phone: (214) 372-5326
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based on 84011 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love that it's immediately safe for my small children and dogs to walk on, even when still wet. The techs are always prompt and courteous and honest about what needs special treatment and what will come up with standard cleaning.
Scented carpet
While the people that you send to our house are great, the effort to upsell extra services and charges every time you come, gets very old. Once they are told I don't want any upgrades, they should listen to the customer and stop offering. We called you out to clean some stains from our carpet, and every time, there is a "application stain fee". If I didn't have stains, I wouldn't need your service. Why charge extra for the thing we called you out for?? We did ask to have our kitchen chairs cleaned and your employee told us they were normally $50/ea but would do them for $20. Both are WAY too high for the little time it took to down them and they had wooden backs to only the seat needed to be done. A much better "standard rate" should be $10/ea.
For the record, the gentlemen that came, Timmy, was great.
Cleans without soap
We like the fast and completely clean service you all provide!
I had a spill of coconut oil on the Master Bed room carpet and they did not get it out. I see it every day. I am very disappointed.
Name removed Phone number removed
The technician who cleaned our carpets was terrific. His name was Aaron Hicks. He was super friendly and worked very hard. We appreciated his efforts and are pleased with the results.
Thank you for employing such a nice young man!
Your technician did an excellent job on our carpet.
I like the lack of residue. They are always courteous and on time. Technicians know what they are doing and do a good job.
My carpet looks amazing. The tech was great. He was very helpful & explained everything to me. I would request him each time.
The person you sent was much more thorough than past service reps
100% Value... Technician on time, professional, and thorough!
I had my wooden floors cleaned and they can out fantastic - cuff marks were removed - they had a wonderful shine to them - I was very pleased- the technician, Darwin did a excellent work.
quick dry, the specials, and my tech - Ricardo
They work !
Our carpet looks a million betters!
The service gentleman was friendly and
knowledgeable.
Thank you 😊
Carpet always looks brand new after your service.
I liked the person who did the work!
Very efficient and professional.
Carpets are very clean. Technician was very good and helpful.
Our service was excellent. We are very pleased. Our technician Aaron explained everything very thoroughly. He was extremely helpful.
Carpets look great!
The cleaning is quick and done extremely well. I had Stanley steamer out before and they took forever to get done and the cleaning was not nearly as well. I will choose zero rez to do my cleaning for life ..
Randy was very polite and me and my husband are very happy.
Our Zerorez representative was extremely professional and informative. He showed us where there were issues and took care of them without trying to Upsell us.
My carpets are so clean and with no chemicals! The zero rez technician explains everything thoroughly!
Zerorez is awesome and they have converted me from Dalworth where I was a die-hard customer for any type of cleaning--carpet, hardwood, furniture and rugs!! Darwin Harrison is one of the hardest working gentleman I have met. His representation of the company is throughly professional, personable and quality control aware. I have had these guys (Darwin) clean my entire house for the selling of the property. The overall experience was STRESS-FREE. Beautifully completed and this made me proud to turn over my home to a new owner.
I requested Zerorez to return to my new home and clean three rooms that had never been cleaned since the carpet was installed 10 years prior. I could NOT believe what Darwin was able to accomplish. I will not have to replace the carpet now and can spend the monies on updating the kitchen.
I have been converted and will remain one of their customers from now own.
Friendly employee who did the work.
The technician was on time and did a great job. I will use and refer my friends
The technician was very knowledgeable and listened to my needs. Very polite ad got the job done quickly..
I've never had a bad experience from So. California to DFW. Everytime I've had the pleasure of using your service its been a great experience.

Great people, Great service. Zerorez employees know their jobs very well.