Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 30, 2017 — Rated 10 out of 10 by W.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A very clean carpet and very quick dry time.

Report a concern   August 30, 2017 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative wa timely, professional, and thorough.

Report a concern   August 30, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left on the carpets. Very thorough cleaning and friendly staff.

Report a concern   August 30, 2017 — Rated 5 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

loved our technician. not sure I can really tell a difference between zerorez and local carpet cleaner

Report a concern   August 30, 2017 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our tech was professional, efficient, and personable. In one word, he was awesome!

Report a concern   August 30, 2017 — Rated 10 out of 10 by G.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our first encounter was with a young man named Mr. Chris. He made the arraignment and threw in the $50 dollar gift card for dinner. I know he didn't have to since the promotion was for carpets but Mr. Chris is a customer oriented professional. And we don't do "Rugs" for health reasons "?"

This was our first time to apply the cleaning process for our couches. The product and service were delivered as promised. Most important was the young man who applied the cleaning.

Mr., Devon was professional, courteous, friendly, and scholarly. He was willing to answer any questions I had. He was detailed oriented and respectful.

Our couch is over 35 years old, but Mr. Devon made it look as good as new. We are very pleased with Zerorez and especially Mr.Devon.

Respectfully,

Mr. & Ms. Last name removed

Report a concern   August 30, 2017 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, reasonable, good service

Report a concern   August 30, 2017 — Rated 10 out of 10 by B.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great work from both guys who came out to clean. They explained everything and took time to walk me thru the process

Report a concern   August 30, 2017 — Rated 10 out of 10 by I.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gentleman did a great job.

Report a concern   August 30, 2017 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got a call ahead with tech's ETA. He was on time, professional and answered all my questions.
I would recommend Zerorez to anyone needing carpet and tile cleaning surfaces.

Report a concern   August 30, 2017 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job. Professional service! Thank you!

Report a concern   August 30, 2017 — Rated 10 out of 10 by P.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very happy with the service. The technician was friendly, professional, and very easy to talk to. I thought 'ow if ihe did a great job. I don't know if it was because our carpet is thick or what but it was extremely wet. He said it would dry in about 4 hours. We put two carpet fans on it and he left at 4 o'clock and at 10 o'clock it was still wet. I would still like to have the same technician the next time. Thank you

Report a concern   August 30, 2017 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They worked well.

Report a concern   August 30, 2017 — Rated 10 out of 10 by D.N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very kind and thorough. Carpets dried quickly!

Report a concern   August 30, 2017 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service. Did an amazing job. Ans was able to see results.

Report a concern   August 30, 2017 — Rated 10 out of 10 by W.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was on time he was professional and he was very easy to work with. I did put a request in that next time in January that he will be the guy to clean my room up.

Report a concern   August 30, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

our serviceman was efficient and did a great job

Report a concern   August 30, 2017 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

WOW! ZeroRez did an amazing job. The carpet looks great, but the tile floor is amazing! Paul is a superstar.

Report a concern   August 29, 2017 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the carpet results. Technician was very efficient! Very pleased

Report a concern   August 29, 2017 — Rated 0 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We already called and a supervisor is coming out. Lots of complaints on our part. This is not our first time using you, and we have recommended you in the past. We had a lousy crew who were not following your own protocol, and did damage to some of our furnishings, while not doing a good job on the cleaning.....

Report a concern   August 29, 2017 — Rated 8 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

Really disappointed to find out I could not take advantage of the promotional to get my tile cleaned. Would have waited until lower humidity to schedule if I had known.

Report a concern   August 29, 2017 — Rated 8 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

More of an advanced notice prior to arrival would be helpful.

Report a concern   August 29, 2017 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I did want to add, I think the $99.00 for three rooms is damaging your reputation. just an FYI.
Although I already knew it was a gimmick, when you hit people with over d0uble the price for adding so little it is really unnerving. Just a suggestion. This is the only reason I would not outwardly recommend zerorez. The cleaning was good, however, I don't think gimmicks are honorable.

Report a concern   August 29, 2017 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service representative was excellent. (And for the company info. very insistant on other products). I do feel the carpet is cleaner. Will probably use zerorez in the future.

Report a concern   August 29, 2017 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The great tech Joseph!

Report a concern   August 29, 2017 — Rated 10 out of 10 by H.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fantastic service!

Report a concern   August 29, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are minimal or no chemicals and NO soapy residue.

Report a concern   August 29, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service.

Report a concern   August 29, 2017 — Rated 10 out of 10 by D.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was clean and smelled clean. Guys were friendly and did a great job

Report a concern   August 29, 2017 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice, competent man helped me get my carpet and bathroom tile clean. Thanks!


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