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based on 84539 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They got a stain out that hasn't come out in years!
Great prices, great service, and wonderfully clean carpet!
Water-based
Very professional
The technician was professional, on time, and gave me a lot of useful information. I did not feel like he took advantage of me at all. I look forward to using zero rez in the future.
professional technicians, great job
The technician that came out on Oct. 4 did a great job!
There are still spots remaining from where they cleaned the carpet, and there was supposed to be someone here at the house on Monday, October 1st, to measure the filters in our furnaces because I purchased your lifetime furnace filters and to date, 10/6/17, no one has bothered to show up or even call me, plus, I have already paid for the filters. So how are you going to make them without the proper measurements?
Clean carpet! The young man that came out was very polite an knowledgeable .
Tech did not offer to clean tile which was advertised. Seemed a lot longer drying time than usual.
The product is great it cleans and doesn't have any bad chemical. Great for people who have animals. Service was excellent he had a great personality and easy to talk to.
We were supposed to receive a free tile cleaning, which didn't occur, as well as a $50 gift card for a brazilian steakhouse, which we also didn't receive. Both were part of the special we signed up for. The work the tech did do was done well though.
Would prefer initial window for service not to be the entire day. You should at least be able to tell me morning or afternoon at a minimum. One then has to call back about a day prior to understand where you fall in the schedule.
Carpet does not seem any cleaner, carpets look same as after I clean my carpets with my machine. My carpet is a cream color, I understand it is not going to look brand new. I assumed with a professional carpet cleaning machine the carpets would look a shade brighter... wrong!. Edges (black) around wall was told needed different type of cleaning another issue... sales upgrade.
The man who came to clean my rug was very knowledgeable and very nice. He did a great job.
everything great great great
Well done by tech and polite, thanks
Awesome service from Jeff.
Carpet is clean! Tech completed his task without delay and was professional while doing it. I will call again.
Aaron gave great service and was very helpful.
ricardo was great...!!!
They always work
Did a great job and was prompt!
I was very pleased with the cleaning service completed by Randy. He was very nice and very professional.
I am always so excited when Zerorez comes to visit!
#1. Prompt and courteous employees from start to finish!
#2. I feel great about the results especially knowing there aren't a bunch of harmful chemicals or soap residue left behind.
#3. It's a great value for a very fair price.
The knowledge and professionalism of the technician
This is the 3rd time Ive used your company so far, the cleaning of the carper looks good
Love the use of water. Always makes me feel clean and fresh without the use of chemicals. And your tecs are very helpful and knowledgeable.
great service - cleans the worst stains!
No left over soap scum on the carpet. Nice fresh look and smell.