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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The tech was very professional and friendly. He explained the cleaning process. I like that was no odor from the cleaning solution. Took time to make sure the wall corners would not get stained from the hoses being dragged around. We will use them again.
Clean so it does not hurt kids
Very friendly and professional service. Thorough in explanations. Floors look great.
For years we were using another carpet cleaning company, but we much prefer Zeroez. The carpet is not 'crunchy' after they clean it and they've always done a good job of removing stains.
always do an excellent job, that's why I keep returning to zerorez. Thanks
Your technician was wonderful and professional. He made the carpets look like brand new.
Satisfied
Chemical free, Goode pricing, competent service technician
Thorough, excellent job done.
That you don't use chemicals.
Polite and efficient team.
Didn't get the stains removed very well. Not like the last time we had our carpet cleaned by ya'll.
All products are environmentally safe & clean.
Every time I have used Zerorez, you have had to come again to redo an area. Why can't you get it clean the first time.
The technician gave great, honest, on-time service. A very capable professional.
Carlton was very professional & was able to take out a bad stain on my mother's carpet.
Came when scheduled.
Our guy was great! Very professional, quick and through.
MY HOUSE DIDN'T HAVE A STRONG SMELL AFTER CARPET CLEANING AND THE CARPETS DRIED QUICK. I DO WISH MORE OF THE STAINS WOULD OF COME OUT OF THE CARPET.
great service
Excellent customer service
Your technician was extremely professional and courteous. His equipment broke down during our job so he had to come back the next day to finish it. When the job was done he told us about the survey process. When I said to him that the equipment issue was not his fault, he quickly answered that he is the face of the company. I led a customer service organization for years. His response says a lot about him as an individual and the company culture. This is the first time I've used your company for carpet cleaning and I will definitely be back.
That its not chemical base
Your service to a home owned by one of my clients was excellent - location challenges and requirements were met as quoted. Thanks!
Very pleased with the professional manner of your employee who came to clean my carpets. He went above and beyond and was very fast and courteous.
Charles did a great job and I recommend anyone who needs deep cleaning and special surface treatment contact Zerorez today.
The technician that came to my house was not very thorough and I specifically asked to have a a granite counter top quote and he was not able to do that. He did however get the job done but I have come to expect much more from previous cleanings with Zerorez.
Also the Truck running in my driveway blew its exhaust and killed a 2 foot by 4 foot section of my grass. This should be considered when parking your vans at peoples homes.
I am waiting today for the counter top specialist and I hope that it goes well.
Removed stains as requested
I love that all of the Warren in dirt and grime that I thought would never come up was able to come up. I also love the fact that my carpet was completely dry before the end of the day. And I love how professional and courteous the workers were. I also got my upholstery clean which I had never done since day one of mine it over 10 years ago and it looks like it's brand new again
Charles did a wonderful job. My carpets have never been this clean!