Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 4, 2017 — Rated 8 out of 10 by O.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not much

Report a concern   September 4, 2017 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, love the foot gear, fast and dependable!

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

service was right on. Alvin very professional and on time. He is a very hard worker and polite. This was my second time to use Zerorez and I will be contacting this company in the future. We love the none chemical product. Thank You. The Last name removed's

Report a concern   September 4, 2017 — Rated 8 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I spent $300 alone on the chemicals to get urine smell out of carpet but within 24 hours the smell was back. For almost $600 total I feel that the smell should be gone entirely.

Overwise my Technician was a good guy who did his job right.

Report a concern   September 4, 2017 — Rated 3 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Came so late 7:30 evening & not realized till next morning...not clean. It looks like good vacuumed. I am not satisfied!!!
PS. A nice and polite young man cleaned carpet.

Report a concern   September 4, 2017 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The air duct cleaning made a big different in my allergies. Your tech showed me before and after videos of the cleaning and it definitely needed it!

Report a concern   September 4, 2017 — Rated 10 out of 10 by T.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Polite staff who do a thorough jo

Report a concern   September 4, 2017 — Rated 8 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

We still have stains after the carpet dried. That was the main thing we wanted gone. The carpet is much cleaner , just wish the stains were goine.

The tech was knowledgeable and nice.

Report a concern   September 4, 2017 — Rated 10 out of 10 by J.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was great he kept us well informed and did a fantastic job!

Report a concern   September 4, 2017 — Rated 10 out of 10 by J.V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did an excellent job and was extremely polite and professional!!

Report a concern   September 4, 2017 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality service with carpet cleaning and technician! Always professionally done! Very satisfied customer! All stains removed!

Report a concern   September 4, 2017 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The men that came were very nice courteous and did a wonderful job

Report a concern   September 4, 2017 — Rated 10 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   September 4, 2017 — Rated 9 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

With our chemical sensitivity, I like the water only use of carpet cleaning. The use of the professional equipment helps to pull out dirt from deep within the carpet fibers that I cannot achieve with regular vacuuming with a household vacuum cleaner.

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything was quick and cleaned up great. The dry time went fast and allowed me to move everything back into those rooms.

Report a concern   September 4, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That you don't usechicals and your technicians are very professional

Report a concern   September 4, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You hire great people who do excellent work. Thank you.

Report a concern   September 4, 2017 — Rated 10 out of 10 by E.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and effective. I've had my area rug done twice by Zerorez and each time I'm amazed at how it looks brand new after treatment!

Report a concern   September 4, 2017 — Rated 5 out of 10 by R.Z. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Large stains created when buckets of special treatment were used in areas. Needs to be corrected.

Report a concern   September 4, 2017 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service..the tech was on time, polite and very knowledge about your services. I will call y'all next time I get my carpets cleaned.

Report a concern   September 4, 2017 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and technician

Report a concern   September 4, 2017 — Rated 1 out of 10 by K.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was a repeat visit after our initial visit did not go well. This time the carpet looks better but the rug that was treated has white spots all over it. The rug is probably ruined.

Report a concern   September 4, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service is excellent.

Report a concern   September 3, 2017 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very helpful explaining process and answering questions.

Report a concern   September 3, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets get cleaned and they dry quickly.

Report a concern   September 3, 2017 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Came on time--at the beginning of the time frame I was given, polite, knowledgeable, and efficient . I would recommend this company and the technician--Jeff. Excellent job and when
I inquired about other future services, Jeff figured out the cost and square footage--young man couldn't have been more accommodating!

Report a concern   September 3, 2017 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your server was very professional and he really cared about his work!

Report a concern   September 3, 2017 — Rated 10 out of 10 by T.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jaylon was very prompt and courteous. He completed the work quickly and the end result was far superior to my expectations.

Report a concern   September 3, 2017 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning

Report a concern   September 3, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, courteous and efficient. Carpets look great and technician was very thorough.


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