Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84010 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 14, 2017 — Rated 10 out of 10 by J.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that did my carpets was Demar. He was extremely polite, knowledgeable and had a wonderful attitude. He is definitely a 10!!!

Report a concern   October 14, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman who cleaned our air ducts seemed to really care about doing a good job and he did. The house smells and feels so much cleaner now. Thank you.

Report a concern   October 14, 2017 — Rated 10 out of 10 by W.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service Man was friendly and did a great job! Carpets look great

Report a concern   October 14, 2017 — Rated 10 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the way my floors look and that carpet is almost dry when you leave.

Report a concern   October 14, 2017 — Rated 7 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

You have a bait and switch policy with your duct cleaning and it's way over priced.

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional, thorough and explained the process well. No hidden fees or costs that weren't discussed before hand. Would recommend to anyone and use again in the future.

Report a concern   October 13, 2017 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the tile and grout cleaner.

Report a concern   October 13, 2017 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very courteous and patient with all of our questions. He explained everything before he got started. He was super polite and funny. He did a fantastic job and we will be a repeat customer for him.

Report a concern   October 13, 2017 — Rated 10 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt service, friendly, and man was a very hard worker.

Report a concern   October 13, 2017 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dried quickly

Report a concern   October 13, 2017 — Rated 10 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professional, good service

Report a concern   October 13, 2017 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very effiecient.

Report a concern   October 13, 2017 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job and friendly , knowledgeable service guys

Report a concern   October 13, 2017 — Rated 7 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

My technician, Jordan was an informed professional. He knew what he was doing and took the time to explain to me the Zerorez system and how it worked. he was on time and did not waste any time in completing the 3 rooms. He ask about pet issues and I declined. My reluctance in recommending has to do with a couple of carpet areas that today, (48 hrs. after treatment) seem not to have been totally cleaned, as there is still some darker spots. These areas are around furniture that was removed prior to treatment. .

Report a concern   October 13, 2017 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jordan did a good job!

Report a concern   October 13, 2017 — Rated 10 out of 10 by E.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were great. Very professional, courteous and they worked their tails off.

Report a concern   October 12, 2017 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were on time after they called to let me know they were on their way.

Report a concern   October 12, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was careful and answered every question I asked.

Report a concern   October 12, 2017 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have had our carpet cleaned by your company several times over the years and the results have been okay to good.
This time the experience was excellent . The carpet looked better that it has since it was new.
Our technician,Dave Thomas was very thorough in explaining the steps of the process . He mentioned that some of the equipment and chemicals had been upgraded which improved the results

Ray Last name removed.

Report a concern   October 12, 2017 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Products work great and the gentleman that did the service were very professional and friendly. Will use again in the future!
Sincerely
Name removed

Report a concern   October 12, 2017 — Rated 9 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians. Did not try to oversell. Great job! My first time to use zereorez and I will use agai

Report a concern   October 12, 2017 — Rated 10 out of 10 by A.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff that serviced our home was very professional and knowledgeable. The carpet was thoroughly cleaned and left slightly damp, as expected, without being excessively soaked. We are very happy with the outcome. Our carpets are clean, but not stiff or perfumed from excess chemicals.

Report a concern   October 12, 2017 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good service nice value for the price

Report a concern   October 12, 2017 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and good. A bit pricey, but usually OK. :-)

Report a concern   October 12, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was the cleanest my carpets have been after a cleaning. Aaron was great! He stayed late and did an amazing job!!

Report a concern   October 12, 2017 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON TIME. Thorough. Polite. Have had them several times and I tell all my friends how pleased I am. Also, you are not so expensive, and yet do a good job.

Report a concern   October 12, 2017 — Rated 10 out of 10 by F.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a great carpet cleaning experience. Jonathan was friendly and went above and beyond to clean our carpets. They look amazing! Of all our zerorez cleanings, this was by far the best. We will definitely use zerorez and Jonathan again. We highly recommend him.

Report a concern   October 12, 2017 — Rated 10 out of 10 by A.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

With a child and a pet in our home, chemicals and procedure were our top priorities. We were extremely pleased with both and the entire job was done in about an hour. We are very happy with the service provided and have already recommended Zerorez to our friends and family.

Report a concern   October 12, 2017 — Rated 10 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The gentleman that cleaned our rug did a great job. He even helped me move some furniture. The old carpet looks almost new again.

Report a concern   October 12, 2017 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No detergent. Agent was friendly and professional


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