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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great service
Carpet looks great. Stains lifted. The technician I had was very informative and did a real nice job cleaning my entire upstairs. Thank you and I will recommend your services to others.
No chemicals and great service every time.
Prompt, good job removing the spots in the carpet.
The type of cleaning used was above satisfaction and the service gentlemen were great!
Very professional men sent out to clean my ducts and system. They were very knowledgeable and cleaned up everything, even vacuumed!
The technician was on time and knowledgeable. The job he did was outstanding so I will recommend Zerorez to everyone.
Everyone I dealt with was knowledgeable about the service and very thorough in explaining it. I would recommend Zerorez to anyone. My technician was on time and answered all my questions. My carpet looks great after the cleaning.
The tech that cleaned our carpets was Jeff and he did an excellent job.
He was very personable and I felt comfortable with him. I will probably request him again.
Courteous and on time. Did a good job.
Very good service at reasonable price
Fast and professional service!! Love how they explain things to you clearly and always give returning customers discounts
Service technician did a very good job on carpet and tile.
I already filled out a survey.
We really like our technician. He’s very thorough and you can tell it’s important to him for you to be happy. When he leaves I know we have a job well done!
My service tech was excellent. Great results.
The men that came out would get a 10/10 they were incredibly nice and helpful. However the service cost 2,000 to clean a couch, and is not fully cleaned. I would recommend them for smaller tasks however it is incredibly expensive for a risky outcome
The carpet seems cleaner and I like the scotchguard-like coating you apply. It doesn't attract dirt like others do.
It's CLEAN
Our carpets look like new again and the technicians did a great job!
Quick and easy. No harsh chemicals.
The service provided was unsatisfactory. The gentleman was definitely a GREAT salesman, but under delivered on the work we discussed . THANKS BUT NO THANKS.!!!!
The young man that cleaned my carpets was very professional and took time to explain everything to me. He was wonderful!
Jonathan, our tech, was very friendly and informative. Not to mention professional. I had an emergency and was squeezed in. I was the last appt of the day. The office kept me informed every step of the way when Jonathan would be at my home. Jonathan got there without complaint and was eager to help. He went over and above. From making sure my estimate was correct to making sure I was pleased. I was! He is a great guy that works for a great company. Thank you Zerorez!
Friendly people and the cleaning technique.
I am a Realtor with KW. I use you and I have had many clients use you over the last 6 years. The only thing I would change is your referral policy. I haven’t had a break on any service to date. I love all your technicians and most importantly the results!
Thank you,
Name removed- The Legend Team of KW
Great job
When booking the service I was told the total cost was going to be $119.00 plus tax, well come to find out when the tech. Gary was finished the total was $261.97, With add ons and suggestive selling the price doubled. He had a "black light" that showed hidden stains and certain areas that needed special non guaranteed treatment. how can you charge extra without any kind of a guarantee ?
The tech. Gary was very nice and did make this house a better place. He is a good man and very personable, he worked hard and did make a difference. He did do the deal where I got 100 sq.ft. of floor tile cleaned, not sure if it made a difference.
As a company you seem to have great, caring. hard working employees that work hard and want to make a difference and take pride in the work they do, but why don't your people that answer the phones and take the orders make it clear or the hidden costs, eg. $10.00 hidden charge for dumping your dirty water tanks. Come on, I love the work you do and I have used Zerorez a couple of times.in different homes I own. I thought I would use no other, but after the last time it's getting hard to depend on the one I used to believe in
This was the best experience I have ever had with any service technician before. Thank you.
Fabian was professional and polite, and the carpet and tile look brand new.