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based on 84010 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Showed up on time and did the service quickly. Good customer service.
The product didn’t have a strong odor and our carpets dried in a reasonable amount of time.
The representatives were friendly and professional. They did a great job!
I like that the products are not meant to leave residue
Too expensive!!
The products worked better than what was used in the past
Very pleased with my results. Thank You
the techs were very kind and helpful.
the carpet looks great.
Don't have a problem.
Good job
Well trained by the Co.
Jonathan (Australian guy) was excellent. Very good quality
No chemicals!
All natural and awesome customer service
Our Technician was very knowledgeable, thorough, and did a great job!
Technicians are always professional, friendly, and knowledgeable applying the needed products to clean stains and/or everyday dirt that is tracked in from outside.
It was easy to schedule, technician was on time, very courteous, and cleaning time was quick.
The 2 gentlemen were extremely professional and easy to work with, however the end result was not something we'd every consider spending $1800 on in the future. We wanted all of our tile and grout cleaned and sealed as we recently built our new home and wanted to start off right. Well, the wood tile grout was covered in some white residue from the initial build that required us to use a steamer to remove, which is why we considered Zerorez since it was taking us too long to complete this task. Turns out, Zerorez does not offer steam cleaning and their water is only heated to around 250F, thus the white residue remained on the grout. We decided to not seal the wood tile until we were able to have this residue removed. The guys continued and cleaned and sealed all of the remaining tile in the other areas of the home that did not have this issue.
Initially, after everything was done, we thought it all looked great, however it was late in the evening and we could not see how it looked when viewing at an angle with the natural sunlight, which revealed the ACTUAL RESIDUE that was left from the cleaning. The wood tile had swirl marks and residue from the machine that was used and just looks awful. Very disappointed in the end result ... especially for the cost!! We would NOT recommend Zerorez in the future. We have photos of the end result, however this site doesn't appear to allow photo uploads.
The service providers were knowledgeable and very friendly and helpful.
Charles was great!! Friendly and good at his job! Carpets look awesome!
I feel like the carpet is clean when they finish. I like "no residue" in your process. Price is reasonable. Technician is friendly.
We like the water only, we like the care and attention by the technician, we like the friendly courteous service we receive. Thank you, Zerorez
Very efficient, professional, and friendly service! I was amazed at the difference he was able to achieve with older carpets. I thought we'd be replacing several rooms this year, now I think we may not have to do so. With 3 kids in college, that's a welcome savings. Many thanks!
Very pleasant techinion and very efficient.
The guy who came and cleaned our carpet was great. Very professional. Explained to me what he was doing to get the tough spots up. Did a great job!
The greatest! My carpet and tile look brand new.
Very pleased with the results.
Technician was v professional and did a great job
I was under the impression that the treatment would remove cat pee smell but it did not completely remove the smell. Otherwise, service was great, thanks.
My experience was positive.
The Technition was informative about my service and got the job done within an hour.
Technician was very knowledgeable and respectful
Cleaning technique is thorough and true hot water extraction is the best. The technicians are well trained and very polite.
That you don't use a lot of chemicals

Very good service and quick, too.