Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84538 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2017 — Rated 10 out of 10 by R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You all worked hard on our carpets! They were a mess and now greatly improved. Our guys spent 2 hours hear. They added a tile cleaning for our 30 year old tile , that was amazing

Report a concern   December 1, 2017 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional and answered all our questions.

Carpet was not soppy wet, so it dried fairly quickly, and there was no chemical smell

Report a concern   December 1, 2017 — Rated 1 out of 10 by C.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I called to let you know that my carpets were still wet and that there were corner guards left at my house. I let the phone agent know not to have him come back until after a specified time...instead he arrived 30-40 min before the time I gave. I was still at work and could not be home any earlier (which I had specified) when my carpet finally dried it was kinda sticky and rough/hard. I would have done better to replace my carpet

Report a concern   December 1, 2017 — Rated 10 out of 10 by R.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of service!!!

Report a concern   December 1, 2017 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time.
quick.
not the cost. $150 / hour is too high.

Report a concern   December 1, 2017 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician that you sent to my home was extremely polite and extremely competent

Report a concern   December 1, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had heard good reports from friends. After the job was completed, we were very pleased. The technician, Pablo, was very efficient and courteous. We will use Zerorez again in the future and will recommend it to others.

Report a concern   December 1, 2017 — Rated 10 out of 10 by P.L.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No odor at all. I have a very sensitive nose.

Report a concern   December 1, 2017 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do the best job of cleaning carpets 17 years old and make them look like new,

Report a concern   December 1, 2017 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They don't leave residue on my carpet. Very professional. Great services.

Report a concern   December 1, 2017 — Rated 10 out of 10 by K.M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication about scheduling and cost.

Report a concern   December 1, 2017 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ZeroRez is the best in the business! Their technicians are professional, courteous, knowledgeable and thorough. Our recent visit was great and our technician was excellent!

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient and very responsive to customers needs

Report a concern   December 1, 2017 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I already posted a Google review.... Joe Vasquez was great! Very knowledgeable, personable, professional and efficient. He knew what to do and did it well. He also was very honest about the odor problem in my apartment..... it wasn't the carpet. (But very glad anyway that I had them cleaned; they look brand new!) It was from at least 3 years' worth of the previous renter's cooking with curry! I never would have guessed, but Joe knew it the minute he stepped through the door. Now that's experience for you! Thanks so much for great work and send a great technician. :-) First name removed

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was great!

Report a concern   December 1, 2017 — Rated 10 out of 10 by K.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, clean & efficient! They made my blackened carpet white again.

Report a concern   December 1, 2017 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Richardo was courteous and professional. He did extra treatment is the heavier traffic areas of old carpet----resulted in less visible wear.

Report a concern   December 1, 2017 — Rated 10 out of 10 by L.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rugs look great just in time for family coming into town

Report a concern   December 1, 2017 — Rated 10 out of 10 by N.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the availability to schedule online. The technician was very professional and knowledgeable. Carpet and upholstery cleaning is perfect. Thank you!

Report a concern   November 30, 2017 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You arrive on time and the service is done efficiently and courteously

Report a concern   November 30, 2017 — Rated 9 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap or chemicals.

Report a concern   November 30, 2017 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast response. good job

Report a concern   November 30, 2017 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything! The wonderful smell, and knowing that a lot of water isn't being used.

Report a concern   November 30, 2017 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your techs are presentable and polite and obviously follow company dictates. They cleaned my carpets and my sofa. No muss, no fuss.

Report a concern   November 30, 2017 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is dependable and easy to schedule according to my schedule. Also, no residue is left on the carpet. Discussion of costs upfront and negotiable at time of service, depending upon what I decide to spend. Service tech very polite, friendly, professional. Wears protectors over his shoes. Carpet is well cleaned.

Report a concern   November 30, 2017 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great!

Report a concern   November 30, 2017 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did a great job. Floors look and smell clean, and even though I’m sure he was tired, he worked hard on our floors. Thanks!

Report a concern   November 30, 2017 — Rated 10 out of 10 by G.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We loved both our tile and carpet cleaning. The associate in our home was very friendly, professional, and hard working. The results are very noticeable and clean!

Report a concern   November 30, 2017 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Charles was exemplary in every regard!

Report a concern   November 30, 2017 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a good on both the rugs and tile. Made a world of difference. Will have him come back again.


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