What our clients think of us!

Everything was wonderful, on time professional ! Carpets and tile look Wonderful
No crunchy, no smelly cleaners .
My Tech Randy R went above and beyond .
Will request him every time.

Service was good. Tech was very nice and did a great job.

I did have a big clean up job. After my tiles and carpets were cleaned my wood floors had lots of residue from the products used and I am still trying to get them cleaned. I am not sure how to get the stickiness to get off. Cleaned with wood floor cleaner and water and vinegar and still not coming out.

After the rugs and carpet dried I was able to see that they really weren’t noticeably cleaner. The closet carpet needs to be replaced so I kept my expectations low for that room. But two rugs in the living room had minimal traffic stains and those were not fully removed. I sensed from the technicians comments, that he used considerable judgment in determining how much water/cleaner to use. I think he used too little to do the job well. I’ve used Zerorez for years (here and San Diego) and this was my first disappointing experience. I’ll use Zerorez again next time but I can’t highly recommend your company based on this experience. The charges are too high for a less than stellar job.

I appreciate the professional manner of the technician (Randy I believe is his name). He explained everything he did, the technology used and what to expect. I was impressed with him and the equipment used by Zerorez. Will definitely call Zerorez each time I need cleaning and will let others know of my positive experience.

Guy who cleaned carpet was courteous, explained everything well, and was efficient.

teh quality of the clean is impressive and the staff is very professional

My carpets always look brand new after they're cleaned & your employees consistently provide excellent service - very accomadating & detail-oriented!

Hot water extraction

Like the people that have come out to our home.

The technician was very polite and thorough

I just recommended Zerorez to someone and they booked immediately!

No weird after smell!

Kind of disappointed in all went through and in the end expedited a lot better results. My carpets are not that used or old and expected a lot better outcome.

I liked that the workers, Joe and Finley were both knowledgable and professional. They were very thorough and solved the problem of pet odor in our living room. I am also very pleased at how much they were able to clean the travertine tile in my kitchen. It literally changed colors!
I had no idea how dingy it had gotten.

Service tech was very knowledgeable and explained everything.

Carpet continues to have pet odor. After getting all of your possible upgrades options, I would have anticipated better results.

Very nice job!

I liked the quality of the service....the carpets were very clean. However, they were 1.5 hours past their window, which was very disappointing.

The technician was very thorough in explaining and answering questions. All rooms cleaned up very nicely (and furniture).

Professional

Our service guy, Darrell, was very good and very polite.

Use all green products safe for children and pets. Smells good too!

Justin was awesome! He was punctual, polite and efficient. There were no odors that I could smell while the cleaning was in progress. I also am happy that I wasn’t pushed to buy additional services on top of what I requested for.

Promptness
Cleanliness
Professional

I like the fact that you guys call when the technician is on the way even when you provide an estimated arrival window. The technician, Eric, came on time and was very efficient. He gave options rather than sell us into buying expensive products. He did an excellent job in cleaning our air duct system and was clear in explaining the process. Overall, he was very polite and easy to talk to.

Good Job! 😊👍🏻

I liked all the phone calls prior to my appointment. I felt very informed and knew exactly when my technician was supposed to arrive.

Charles was very thorough and courteous. Our carpet looks so much better after being cleaned by Zerorez and Charles's expertise. Thank you.

Justin was awesome! He went above and beyond. When he noticed paint on the carpet he ran out to his truck to get a tool to help remove it. He assisted with moving furniture so that we could clean every inch of carpet. He was friendly and professional!

The cost for pet stain removal is high comparatively to other firms. You do a great job but sometimes you can’t pay $60 a gallon extra

Darius was very professional and helpful with my carpet and tile cleaning. Will be using them for my hardwood floors next.

Pet Friendly, no residue, and the guy was top notch.