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based on 84538 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I would just like to say the quality of the service was beyond great, I had every type of stains from gum, oils , colored-markers , food, drinks and much more in my light colored carpet and after the cleaning it looked good as new!! Before the service I was sure the carpet needed replacing but I thought to give it shot with Zerorez first and I'm happy I did, I would highly recommend Zerorez to anyone. Also on that note the gentlemen that serviced my house was very informative, extremely polite and did a great job and I would like upper management to know that if he is ever in review for a raise or promotion he really deserves it he is a keeper!
Thank you,
First name removed P. Last name removed
The quality of the work is consistently excellent but so is the professionalism of your technicians
I thought my tech Derrick was professional, did a strong job, and was sociable.
Very nice and accommodating...l had to change the appointment a couple times...employee was knowledgeable, friendly and finished quickly
The technicians were courteous and on time! They made sure to throughly go over what my expectations and needs were and did a great job at explaining the cost breakdown. Once they processed the payment they got busy cleaning my couches and concluded with my entire flooring in the house. I could not believe the attention to detail with the couch and flooring. When all was said and done the floors and couch looked brand new! The smell was clean and not overwhelming. Overall I am very pleased and will continue to use them for any future cleaning needs.
You always do a good job and the technicians are always courteous.
Technician had a great personality and the carpets look wonderful. He was very
thorough in the way he performed the service and the carpets dried quickly. No
soggy carpets to worry about for hours afterward. Excellent job!!
Delivery of service, friendly, professional and approachable service technician that cleaned the carpet.
Aaron did a great job thanks
Loved the technician
Prompt visit for our estimate. Reasonable quote. Able to work around my schedule. Fast and efficient cleaning service. The technician was extremely knowledgeable. He sent my invoice once he was done and told me I had 30 days to pay. One phone call to schedule. One email to confirm. One more phone call to let me know the ETA for the tech. And one last call to pay my bill over the phone. Prompt and efficient...excellent way to conduct business.
Your tech was on time very professional and did a fantastic job
If you offer a $50.00 gift card to a restaurant as part of a package make sure it actually happens.
Did not receive a call 30 min before arrival
great
Always a job well done and by professional technicians! Darwin cleaned my carpets and also returned to stretch the carpet. He did an excellent job both times.
The technician was so friendly while being thoroughly professional. We were very pleased with the results on our carpet and tile!
Great Job!
Excellent service
I was very pleased with Donovan. He did a great job. He explained everything he did and showed it to me as he finished each section of our home. It was a great experience and I would recommend Zerorez to my friends.
It was wonderful and fast.
Technician did a great job! Will definitely use you again and recommend to family and friends!
The cleaning profession was friendly and punctual, arrived on time. He was thorough in the review of which rooms were to be cleaned. The rooms were cleaned to my satisfaction and it did not take that long.
They both are far more superior to anything else on the market.
I couldn't smell any harsh chemical. The end result is amazing. Our kitchen has never looked so good!
The technician was very friendly and professional. Showed up on time. Was neat and clean. Very happy with the service.
I like the way in which they professionally cleaned the place....I would have preferred to know about the extra charges beyond the cleaning of ducts and air vents.....that would be good to know in advance for budget and financial considerations.....asking the customer to make financial decisions on the spot is not the best practice for selling extra services....as it was, I took advantage of the offer to buy the air filter system....which I need. My service rep, Joseph, was excellent and I appreciate the effort he put into all phases of his service here. Dr Name removed
Technician was on time; EFFICIENT; respectful and VERY COURTEOUS. My carpets came cleaner than I've ever seen and my entire floor SPARKLED. Best service I've ever had from Zero Rez.
Very professional and courteous. The service tech did a wonderful job cleaning our sofa. I always recommend your company.

Service was A+. Carpet looks and smells so much better.