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based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap residue. Seems like the carpets are staying clean. Time will tell.
Keith did an excellent job for us. He was on time per his call and did the job in a very timely manner. We will use Zerorez again when we need carpet cleaning services. Thanks
They do a good job.
Service tech was very professional and nice. I couldn’t say enough about how happy we are with Zerorez.
It took a second trip to get things right on my floor. I had to leave work to make sure it was handled appropriately. The other issues I have is that on the way out the door the second time, your technician tried to sell my wife on a $300 bottle of cleaner. Poor timing...
Ricardo was awesome! Really professional, quick, and so polite! We loved him SO much!
No chemicals, fast and clean. Friendly technician!
That no soap residue is left behind
Although, the marble tile was scratched from the cleaning machine.
Zerorez rectified it in a timely an professional manner. The tile was resurfaced an buffed back to its original appearance.
The carpet clean service representative was very knowledgeable an the carpet looked great afterwords-better than expected.
Zerorez did a great job.
This service always does good o
Honesty
Representative was wonderful and very knowledgable. Unfortunately, the dog odor is still in my carpets even after the pet odor application.
On time service and really clean carpets!
Yes, I would not hesitate to recommend your service. Excellent job and the tech
was absolutely professional and courteous.
Excellent service , friendly, removed pet stains.
Dries quick and feels soft, not stiff like some. Very professional staff.
Reasonable price. Best carpet cleaning I have found.
Great job and our carpets look amazing!! They were so dirty and stained I didn’t think it was possible to look decent again. Thanks Zerorez
Asked for a later appointment which I got. Got a call 30 mins before the technicians arrived. Great technicians, they worked very hard on getting my carpets cleaned. Thank you Zerorez.
Great Service!
The carpet stays clean longer...
Great service
Love the clean !
prompt and successful
Didn't get stain out and didn't do the tile.
Technician went out of his way to be sure that I was satisfied.
First of all my carpets don't even look clean. Next, you tried to overcharge me by over $100+ dollars from my original quote. I don't know if your cleaning solutions you use were sub par but you definitely didnt clean my carpets.
The only thing I can say is that your employee you sent out was very polite and prompt on his arrival and went right to work.
I will be honest I will never use your service again. My couch looks pretty much the exact same in some spots. I should of just bought a new couch. It would of been nice to been advised before spending the amount of money that I did to have it cleaned that the spots were not going to come out. I didn't even need the entire couch cleaned, just certain areas. Also, the rug that i got cleaned... the spot is back again.
I like it that you clean with water.
I like the idea that you use oranhr peels. Tom was very informative. He was very professional and caring. Thanks for assigning him to us.