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based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service! The tech was very knowledgeable and polite. Carpet looks great. Thanks so much!
Fast, friendly, professional. Very happy with results.
My carpet looks so clean and like new after the Zerorez cleaning. I am always pleased and appreciate the technician's care in doing his job. Gladly recommend your company when I am asked.
Tyler was super friendly and showed great respect for my house!
Excellent service! Will ALWAYS use Zerorez!!đ Recommend you whenever someone I know needs their carpets, etc cleaned. Thank you!
My original dates were rescheduled only a few days before because your company could not provide the services. Other than that we were pleased.
No scent and the carpet was not drenched.
Edwin was great!
The guys were professional and explanatory about the products and their services. Cleaned carpets well; we've used you all in the past and will use again in the future!!
Thanks,
Name removed
Garland, TX
The service man was really helpful and explained about the chemicals he was using on carpet. Very nice.
My first experience they took more time and discussed more treatment options for stubborn stains. While I personally like the guy this recent time more. It felt too rushed and just told me stains were permanent and no options given. The first time it was 2 guys and I swear took twice as long as this guy who was by himself. Im sure this guy is just super efficient but then when stains aren't coming out makes me feel like he didnt really try.
They are chemical free
Technicians were very knowledgeable and helpful and did an excellent job.
I love the plan of less chemicals. My home feels cleaner but there are still some spots.
This a a great company with quality service and excellent technicians. They are the only company i trust to clean and restore my carpets and upholstery.
John, I believe that was our service technicianâs name, was very professional. He arrived on time and was very efficient in getting the job done. After cleaning our carpeting, we asked if he could also clean a small area rug we have in our master bathroom, which, for $25, he agreed he could do. Unfortunately, however, the rug now appears âalmostâ stained with one-half the Carpet appearing darker than the other half. We thought it first it just needed drying time, however, that has not helped. Several weeks later, and after vacuuming, the carpetâs appearance has not changed. Unfortunately, it appears that we will now need to replace the carpet. If someone from Zerorez could please contact us about how we can make this right, we would appreciate it. My husband Bobâs cell phone number is Phone number removed. Thank you.
The technician was very friendly and informative. I love the way the house smells afterwards.
The tech arrived on time and was friendly and efficient.
You use natural products.
It was a good job. With Zerorezâs reputation
I guess I expected âwowâ. Closet in guest bedroom was not done- my bad that I forgot about it but easily could have moved stuff so it could have been done. I will schedule a follow up to get this done as it has some stains in it needing attention.
Your tech got right down to business! He explained what he was going to do and worked fast and diligently. He was very polite! Hope all your techs are up to his standard.
The carpet looks much cleaner this time than the last time Zerorez cleaned it.
Thanks, Name removed
Floors look great! Service was excellent!
The technician, Jeff, was very knowledgeable, and efficient. I appreciated all he did for us.
Our crew was fantastic! Extremely nice and accommodating!
That they work. Your pet stain removal is the best
Your technician was very polite and diligent. He did an awesome job! Where is my gift certificate though?
The rug that I had clean smell so gross. I should have left it alone. Sad to stay I will never use the company again.
Patented method
Price change drastically from the e mail special that I received. And would have thought my tile would have been cleaner than what it did. It was my first time using your company. Carpet came out fine!
Everything turned out well, except for one spot needs to be re-done. Can you please contact me to schedule? Thank you.