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based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The associate you sent was very helpful, professional and impressive.
Technicians quoted one price prior to starting job which I agreed to. At the end of the service I was informed that the total would be $400 more as he neglected to add in the sofa cleaning in the original price quote. Please make sure the techs convey the correct amount prior to beginning work. Thank you
Non-chemical
Representative understood our problem and was very polite and kind. Our carpet looks much better and the bad odor is gone. A huge improvement!
We were not notified that our rug was ready. After waiting for more than 3 weeks, my husband phoned your location. But the person who answered his call couldn't find our information on her computer. I expected a more professional service after paying $950 to get our rug cleaned!
The carpets look like new.
The technician was professional, very thorough, and did an excellent job . He explained what he was doing. I just love the look and the smell of the room. Thank you.
I thought Anthony did an excellent job. He told me up front what to expect in cost and results. The company did not have a means of showing a full itemized bill before I paid. I was given verbal costs that matched what I paid. An email that was itemized came later and matched what was done, I would have liked to have had a visual bill to look at when I paid. Otherwise I would give the services a 10. The carpets dried quickly and Anthony helped me move furniture that was in the middle of the room.
I paid extra for pet stain and odor removal. A LOT extra. Sadly, now it smells like musty cat pee. I used a different place before, and paid less than half of what this cost, and it removed all the way to the padding.
The gentleman that cane out was wonderful, very professional, but was hoping my issue would be better rectified
Carpet looks great and smells clean without a chemical smell!!!
carpets look great. Natural products
Our carpet cleaner was very kind and helpful
Great service! Showed up on time & my carpets look great!
The carpets are like new without enduring a toxic odor. It’s safe for us and our pets.
The service is excellent with reminders about our cleaning and an on the way call. Our man was friendly and personable. He did a great job.
Great techs. Pricing.
The tech was knowledgeable, was extremely courteous and efficient in getting the job done in a timely manner. The carpet looks great too!! No complaints here and would absolutely invite them back!!
The employee that came to my house was very professional, courteous, on time & communicated with me throughout the cleaning process. On top of that the carpets came out very clean and dried very fast.
There was a little issue with the kitchen tile cleaning. However, I believe Clint handled himself professionally and took appropriate steps to get it corrected. A longer delay in coordinating assistance than I would have preferred but overall once finished I was very pleased.
Outer technician was very professional and well trained. He did a great job.
So happy that the products are green and they actually WORK!!! Service tech was great too
I love the method of chemical free carpet cleaning used. No harmful products used and carpets are cleaned as well as I have ever seen!
Fast and professional
Very efficient and no chemicals used
Our technician was so nice and friendly. He was also incredibly knowledgeable.
Be on time or at least be in the range of the time you provide.
No one has an extra 3 to 4 hours lying around!
Good job. From doing a spot test, to providing a cost estimate to actually doing the work the time was less than an hour. The result is 90% better than before cleaning. Thanks.
Our carpet was terrible, you guys got it like new again. Thanks
Great job.
You were on time and Tom was very positive and cheerful.
Very helpful, informative, and friendly service. Quality clean. Would recommend
Your employee did a good job but missed several spots...He needs to pay more attention to detail.
Was very cooperative and nice
I liked that the carpet was not real wet and it really looked good