- Phone: (214) 372-5326
- Visit Website
based on 84534 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service technician wS very friendly, personable n professional.
The service tech was so friendly and speedy in getting all the work done. We have for years and will continue to use zero Rez. Always a great experience
I like the process that has no chemicals and it seems to do a good job with cleaning
Tech was knowledgeable about products and very efficient at the job
Quick and looks great!
Our technician, Charles, was wonderful! He really knew his stuff and was very helpful and clean! I really appreciate him taking care and not banging walls and doors on his way through the house. Very nice young man!
Very friendly and knowledgeable technician. Explained everything he would do in detail.
The sealant was not applied to my tile after it was cleaned. My appointment was cancelled as the person I spoke to said I cancelled because I was out of town ... this is not true as I was in town and no one called me.
Had a good tech, courteous, conscientious!!
my technician was knowledgeable and professional and quick!
Fresh smelling carpets when you leave! Professional cleaners.
No chemicals are used, but the carpet comes out just as clean as competitors. Also very affordable.
The process is very effective. If there are any problems, they stand behind it.
Professional and excellent service..l
Exceeded expectations from the quality of the work and the professionalism of the technicians.
My floors look amazing. The technician was incredibly helpful and knowledgeable. Will definitely use again.
Payed too much for grout clean after it dried it didn’t look much different then when he started cleaning it. Not much improvement
Better results than other Carper cleaning services!
The technician is friendly. My carpet looks good and clean after all.
When I had to reschedule I did not receive the advance confirmation like I did on the first reserved date.
Polite professional service.
Carpets look and smell great after cleaning.
I am pleased after the second treatment. The first treatment did not take care of our issues with spots and pet smells, so we called for the technician to come back.
The major reason I called zerorez was to clean carpet that was only a couple of years old, but that an old dog had recently taken to using as her personal potty spot. I paid for the extra treatment, but i can still catch a whiff of the old odor. Sometimes I just catch a whiff of a chemical smell and others the urine odor. I delayed responding to this request because I really don't like being critical, but the fact is I'm just not happy with the results no matter how many candles or air fresheners I use.
I think the pricing is very reasonable and the service was thorough. I also liked that the company made the appointment time convenient for business operation. Thank you!
Very satisfied with the cleaning that was performed on our 7-year old carpet. The technician was very professional, addressed all my concerns, and told me what I could expect. REally lvoed that tile cleaning was performed for free as part of the special they were running! Zerorez breathed new life into my carpet and tile floors!
Clean and efficient.
Businesslike.
Made clear that Customer Satisfaction was an important goal
The technician was extremely friendly and walked me through every step of the process.My carpet looked and felt very clean and since I live in a rental property, that was important to me.
Jonathan did a great job, especially all by himself. What a difference! (Took longer than I thought to dry--more like 24 hours than 4-6.) My dog is already happily rolling on the clean carpet. And my kitchen floor looks like new!

Easy to make an appointment and the actual service does not take a long time.