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based on 83377 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet cleaner was good and polite, but the additional services we had done were crazy expensive..........
On time, and very courteous
Easy to schedule, punctual arrival, respectful staff, carpet looked great after cleaning!
Prompt, efficient service and the carpet looks clean and fresh. Tech was fantastic and worked hard to ensure he did a good job going over high traffic areas.
Your technician, Jay, was very helpful, courteous, and did a great job on the carpets
Really liked the technician. Carpet looks good.
Some stains didn't come out. He tried, but it didn't work. Like the no residue but didn't like 11 her to dry. My mom was very pleased though!
The professionalism and efficiency of the technicians are outstanding!.
Joe is the best and we are really pleased with the results of his cleaning!
On time, professional, provides great advice on how to maintain my carpets. I have Zerorez come about every 2 years and even though I have very old carpet, it always looks great after they finish.
Excellent work and Fast !
Tristen, the technician did an amazing job! I was afraid the pet stains would not come up but he got it done! I was very pleased!
affordable and good tech
On time, friendly service
Very efficient service with extremely good results. Will recommend to all my friends.
Thorough, courteous, honest
The focus on environmental service, and the technicians are very knowledgeable and service oriented!
Pricing specials; good work
Quick, efficient, and your tech Julian was awesome.
We had a great experience with our technician, Julian. He did a great job of explaining his recommendation for our situation. He detailed out the technical specifics and the science behind what he was doing and how it would effect our carpet. We are super happy with the outcome. He was a pleasure to work with!
The Service Professional that came out did a great job of cleaning our carpets and making recommendations on what treatment would be best for our home. We are very pleased with the service and the Service Professional was very friendly and informative. Thank you!
Na
Quick scheduling. Great communication.
More harder chemicals usage to remove all stains from carpet specially from the high traffic areas in the. Carpets.
Very efficient. Their team of 3 techs cleaned the carpet in our house in a little over an hour and a half. We'll definitely be having them come out again in the future.
What I was most impressed with was the Technician, Jay. He really tried hard to make the carpet look as good as possible. He was professional & friendly. Super nice & focused on making the best appearance for the end result as he could. I was very pleased.
Very easy to make an appointment online. Our original tech was not available but you called and explained the situation and a new tech was dispatched within our original time window.
Our tech, Bert, was very friendly and knowledgeable. He explained the whole process and was very thorough. Highly recommend!
Gentleman did a great job.
He did a half job

1. The antibacterial treatment was offered as an odor control (nothing about antibacterial). We thought it was just an air freshener cover up and declined. We had to have them back and charged again when they then explained about the wet bacteria causing the new odor. Would have liked a better explanation initially.
2. I had to ask twice for them to start upstairs, they refused and finally when my husband asked they agreed. Please listen to the homeowner the first time, even if she is a woman.
3. We were happier with Mario who did our cleaning last time.