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based on 84419 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly workers and good service.
I have used Zerorez many many times and really disappointed once and that person no longer works there. I decided to give them another shot and boy!!, am I glad I did. They were outstanding and my carpet looks, smells and feel newer, it was in a horrible state but, was vastly improved by the tech that came out.
Try them, you will not be disappointed.
Thanks,
Terri
Very disappointed that stains were not removed and especially that the service I was sold to remove pet urine stains (at additional cost of approximately $200) looks to be ineffective after only 2 days.
They did a terrible job, the carpet looks worse than before!
Asked what was important to me.
Somehow figure out how to get up the dirty spot where the dog used to lay.
I liked getting a text message to let me know when they would be here. The walk through before the cleaning was very thorough. The cleaning was fast and took care of all of our stain issues.
Fast and quality work!
Not using soap & the chairs dried quickly.
Just wasn’t satisfied . Job was a work around empty room trash cans he couldn’t move because of what he said was a liability.
Great customer service and dependable quality
Prompt
Courteous
No pressure
No hidden fees
Carpets always look great and with no chemicals odor!
Great Service...
Great service and thorough consultation and appointment
Extremely professional and timely. They went over the rug in detail and were able to bring the price down from my discussion over the phone. Fast and friendly
Residential fee is misleading for the price. Other than that, great communication and customer service
All good, will see you in the future.
We are very happy with our carpet cleaning service.
The young man that provided the service did a great job very informative very polite, hard worker excellent representative of your company
Alberto was very kind & hard working, he got our carpets refreshed in a timely manner. He went above & beyond, exceeded expectations. I will use ZeroRes again & request Alberto.
One thing I really appreciated was when he initially came in our house to look at the rooms he made sure to ask if my cats could go outside. He wanted to ensure they didn’t escape if they weren’t supposed to.
We are grateful!
Excellent job and service.
Your agent, Antonio was phenomenal. He explained his process and knows what it takes to get the carpet clean. Besides, the product you use is not loaded with chemicals, easy on my system.
Could improve the arrival window
Always do a great job.
Service was great. Will have them back.
great technician, good communications, price fair
Carpets were in bad shape. Technician did an excellent job and whatever product he used surely was outstanding.
The sofas are clean, we appreciate your help with this. Thank you.
Zerorez arrived on time and completed the job, removing all the spots on my carpets. I’m very pleased.
Very good